Director of Enterprise Pipeline Engineering & Automation

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As the Director of Enterprise Pipeline Engineering & Automation within PNC’s CTO organization, you will be based in Pittsburgh, PA, Birmingham, AL, Strongsville or Cleveland, OH, Dallas, TX, or Phoenix, AZ. This role will play a critical leadership position in transforming the CTO organization from a predominantly infrastructure focused model into a software driven, automated execution organization, enabling faster, safer, and more repeatable paths to production.

This role serves as a software and automation counterpart within the CTO organization, responsible for bringing strong software engineering, architectural rigor, and pipeline automation into enterprise infrastructure delivery. The Director will architect and build the software systems, automation frameworks, and engineering patterns that allow infrastructure to be provisioned, configured, validated, and handed off seamlessly once hardware is deployed in the data center.

This leader will not replace existing infrastructure teams, but will enable and elevate them-creating the pipelines, abstractions, and automation capabilities that groups such as platform, operations, and runtime teams can consume and scale., Strategy & Transformation Leadership

• Directs enterprise strategies, initiatives, policies, and programs for pipeline engineering, infrastructure automation, and software driven delivery across the CTO organization.
• Acts as a key transformation leader in the evolution from infrastructure centric execution to software first automation, influencing how the organization designs, builds, and operates technology.
• Defines the enterprise vision for “path to production”, including standards, architectural patterns, controls, and automation required to move from installed hardware to production ready platforms.

Architecture & Engineering

• Architects and designs enterprise scale software platforms, automation frameworks, and pipelines that support infrastructure creation, configuration, validation, and lifecycle management.
• Leads the adoption of best practices in software architecture, CI/CD, infrastructure as code, configuration management, testing automation, and system integration.
• Partners with architecture, security, risk, and operations teams to ensure automation solutions are secure, resilient, compliant, and production ready.

Delivery & Execution

• Works closely with delivery and development teams to turn architectural vision into execution through reusable services, tooling, and automation patterns.
• Establishes clear engineering standards and reference implementations for teams building or consuming enterprise pipelines.
• Drives measurable improvements in time to provision, deployment reliability, and operational stability through automation.

Leadership & Talent Development

• Directs, motivates, develops, and oversees the performance of management and senior engineering staff.
• Builds a high performing organization blending software engineers, automation engineers, and infrastructure domain experts.
• Coaches leaders and engineers to think and operate as software product teams, not ad hoc project teams.

Stakeholder & Vendor Engagement

• Communicates with executive leadership, vendors, and suppliers to align on technology direction, tooling strategy, and platform capabilities.
• Serves as a trusted partner across CTO, infrastructure, and platform organizations-driving alignment without duplicating or displacing existing ownership., * Directs the strategies, initiatives, policies and programs for global infrastructure development, processes and teams support and management.
• Drives infrastructure planning, development strategies and initiatives; determines current and future enterprise infrastructure needs.
• Communicates with vendors, suppliers and executive management to ensure availability of infrastructure technologies and support.
• Leads the development and adoption of best practices for technology architecture and management.
• Directs, motivates, develops and oversees the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

• Software Engineering & Architecture
• Infrastructure Automation & Platform Engineering
• CI/CD & Pipeline Engineering
• Information Security & Risk Alignment
• IT Architecture & Systems Integration
• Proven leadership over large scale, cross enterprise initiatives
• Demonstrated success leading software driven transformation within infrastructure, platform, or CTO organizations, Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Information Security, IT Architecture, Network Administration, Network Support, Software Testing, System Administration

Competencies

Hardware Infrastructure, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management (ITSM), IT Standards, Procedures & Policies, IT Systems Management, System and Technology Integration

Work Experience

Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work.

Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC.

PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page (https://careers.pnc.com/global/en/total-rewards) .