Network Orchestration Specialist
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Role details
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Job description
The Network Orchestration Specialist is an individual contributor in a control-tower environment who monitors multi-site operational performance signals, identifies exceptions, applies established playbooks/standard work, and provides clear, decision-ready updates. The role supports day-to-day operational decision making by documenting issues, recommending actions within defined guidance, and escalating non-standard situations through the Leader and designated SMEs., * Monitor assigned KPIs/leading indicators across sites using approved dashboards/tools; identify anomalies and emerging risks.
- Apply established playbooks/standard work to classify issues, take defined actions, and route/escalate exceptions through the correct channels.
- Create and maintain clear incident records (status, impacts, actions taken, owners, next steps) using required templates and tracking systems.
- Provide concise, decision-ready updates to stakeholders (what changed, impact, options/recommendation within guidance) and document decisions for continuity.
- Perform structured shift handoffs to preserve watch-outs, constraints, open actions, and escalation status.
- Identify repeat issues and signal-quality gaps; document evidence and consistently route improvement opportunities through defined channels to enable broader resolution and system enhancement.
- Support planning routines by summarizing trend-based risks and recommended priorities for review by the organization Team Leader.
Requirements
- Demonstrated ability to interpret operational metrics, identify exceptions, and communicate clearly in writing and verbally.
- Proficiency with standard computer tools (excel spreadsheets, chat/email, dashboards) and comfort working primarily in a computer-based environment.
- Ability to follow standard work, use templates, maintain high documentation quality, and escalate appropriately.
- Ability to work a 2,2, 3 schedule ( 2 days on, 2 days off, 3 days on, 2 days off, 2 days on, and 3 days off), * Experience in logistics/warehouse operations with exposure to performance monitoring or operations support.
- Experience with PRIME (WMS) or comparable warehouse management systems and exception management.
- Familiarity with continuous improvement basics (RCA, PDCA/LE) and using data to support operational decisions.
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
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