Technical Services Lead

Summary/Job Scope: Manages product quality while promoting products, concrete knowledge and Company image to customers by performing the following duties personally or through subordinates. Key Job Functions:

• Develops and supervises plans for efficient use of materials, equipment and employees.
• Trains operating personnel on product quality, features and benefits.
• Develops work process to help meet or exceed Company goals & objectives as well as performance targets.
• Manages, trains and develops direct and indirect personnel.
• Monitors pour schedules and insures QC presence on High Priority projects.
• Visits job sites, attends pre-pour meetings and calls on customers promoting value-added products, collecting market and job information.
• Performs ongoing ACI & ASTM concrete and raw materials testing. Records test data, applying statistical quality control procedures. Applies statistical quality control procedures. Evaluates data, writes reports and generates graphs and charts to validate or indicate deviations from existing standards.
• Evaluates existing quality or productions standards and procedures, recommends modifications and leads their implementation.
• Reviews and supervises the work of Concrete Testing Services.
• Advises upper management on product development issues arising from product problems identified through technical support calls with customers.
• Leads investigation of complaints, identify possible causes, conducts further testing, proposes resolution and works with sales to resolve customer complaints.
• Leads Research and Development initiatives within the group, optimizing and improving the quality of current concrete mixes.
• Acts as a mentor to new or less experienced QC Field personnel relating to technical knowledge.
• Conducts audits and makes ongoing improvements to the Quality Performance System.
• Completes all required paperwork (reports, forms, letters, etc.).
• Conducts onsite safety observations.

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• 19 days ago
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• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge in Microsoft Office, Excel and Outlook.
• Education High School Diploma and Industry related certifications or equivalent education in a technical concrete college.
• 3+ Years related experience in Concrete Production and Testing or equivalent combination of education and experience.

• Qualified applicant must have an ACI Level 2 and be able to attain the following certifications:

• ACI Level 3

Familiarity with DOT regulations; must have strong organizational and time management skills. Must have knowledge of concrete production and testing. Ability to handle multiple tasks in a high profile and fast paced environment is required. Excellent communication skills and the ability to work a flexible schedule are required. OUR PEOPLE We care about people - all people. At VCNA, we take safety, health, and wellness seriously. We’re dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. Safety first -and always! Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful Our Way of Working: together with excellence Our Way of Thriving: with the courage to transform. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT We have a results-oriented culture that values being open, honest, and authentic. It’s part of our DNA. We are continually expanding our diverse and inclusive team by providing opportunities for everyone, regardless of race, ethnicity, age, gender, religion, sexual orientation, gender identity, gender expression, disability, or economic status - a workplace where you can express your individuality and be your best self

WELCOME TO VCNA! We are Prairie Materials, part of Votorantim Cimentos North America (VCNA). As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are transforming our world. We have a culture built on solid partnerships, long-lasting relationships, and opportunities for those who want to learn, grow and be part of a diverse and dynamic culture. With solutions that include cement, ready-mix concrete, and aggregates, we help to build homes, highways, hospitals, buildings, bridges, and schools across the Canadian and U.S. Great Lakes region and Northeast United States. Our commitment to excellence can be seen in those who invest and believe in what we do, those who share their lives with us, those who trust in our deliveries and those committed to innovation and a sustainable future. Every day, we have the chance to accomplish something new and you’re invited to be part of it.