Solutions Analyst III - Payments Technology - UAT

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Payments Technology - UAT, you will provide test management and supervision for the Payments Technology LOB in a cross-business, cross-functional project-based environment and support the strategic roll out of an automated testing solution, and you will also be expected to support the strategic roll out of an automated testing solution., * Lead day-to-day E2E/UAT test team delivery, including supervision, work allocation, issue resolution, and regular manager updates.

• Provide accurate test effort estimates and clear status reporting in daily Scrum ceremonies.
• Plan and manage testing requirements aligned to the E2E test strategy (data, environments, defect management, automation).
• Facilitate daily Scrum calls and deputize for the Program Test Manager in fortnightly Delivery Working Group meetings.
• Manage stakeholder and delivery team expectations across scope, readiness, constraints, and timelines during E2E execution.
• Identify and drive test automation opportunities and testing synergies across the project.
• Maintain a team knowledge audit/matrix, identify skill gaps, coordinate upskilling, and ensure skills are transferable.
• Escalate risks/issues to the Program Test Manager and communicate impacts to testing plans and project timelines.
• Create, document, and execute test scenarios and scripts using BDD practices (e.g., Gherkin).
• Partner closely with Operations, Product, and Technology teams to enable delivery outcomes.
• Monitor, report, and manage defects through triage, re-test, closure, and results sign-off/readiness validation.
• Generated with LLM Suite

• Bachelor’s degree with relevant experience, or equivalent practical expertise.
• Hands-on experience troubleshooting, resolving, and maintaining automated test frameworks using Cucumber/Gherkin and Python.
• Functional knowledge of the Payments domain with end-to-end testing lifecycle expertise (requirements through execution).
• Demonstrated experience using test automation tools to enable efficient and timely E2E test execution.
• Ability to work with minimal supervision and manage day-to-day priorities independently.
• Strong organizational skills with the ability to oversee critical tasks accurately under tight deadlines.
• Strong problem-solving skills: able to structure complex issues, learn unfamiliar processes quickly, and deliver timely remediation.
• Excellent attention to detail; able to prevent errors and identify redundancies and improvement opportunities.
• Ability to maintain strategic context, identify process improvements, and develop actionable recommendations.
• Strong data-driven reporting and communication skills, providing clear updates to stakeholders across levels.
• Strong collaboration skills across lines of business, with demonstrated use of enterprise-authorized AI and disciplined validation/data-sensitivity practices.

Preferred qualifications, capabilities, and skills

• Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
• Experienced in using Cucumber / Gherkin & Python is required.
• Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation.
• Relevant testing experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex, pressurized and high volume environment.
• Advanced numeracy and Microsoft skills. PowerPoint / Pitch Pro skills - able to create professional slides and structure presentations with minimal input and need for secondary review.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.