Finance Systems Support Assistant - Finance System

Location: Home Based with a requirement to attend team meetings at our head office in Birmingham as required, therefore you must live within a commutable distance. The role Are you ready to play a key role at Housing 21 in supporting the effective operation of our finance systems and delivering accurate, timely reporting? We’re looking for a proactive and detail-focused professional to help maintain finance data, processes and system functionality, while providing a high-quality service to finance users. Working closely with the Systems Accountant and subject matter experts, you’ll help ensure our finance systems operate effectively and that key tasks are delivered accurately and on time. You will have previous experience of finance system support and partnering stakeholders, dealing with enquires effectively and efficiently. While the role is home based the successful candidate will be required to attend team meetings at our head office in Birmingham as required, therefore you must live within a commutable distance. Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We’d love to meet you!

• Experience in system upgrades, new system rollouts, and integrations with other business applications
• A critical thinker with strong analytical skills, capable of identifying and resolving system and data issues efficiently
• Ability to translate complex system concepts into clear, actionable insights for non-technical users, bridging the gap between finance and IT teams
• Experience working with integrated financial systems with multiple interfaces, managing data flow between feeder systems to ensure accuracy and efficiency
• Supporting system transitions, managing expectations, and ensuring smooth adoption of new finance technologies
• Educated to GCSE Level or equivalent, including Mathematics and English
• Accounting Qualification - Foundation level of accounting processes and accounting theory

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made. An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!