OpenShift Engineer (Kubernetes/OpenShift)

s an OpenShift Engineer, you’ll help engineer, operate, and improve the Bank’s enterprise OpenShift platform, creating resilient, secure, and scalable services for critical workloads. This role is hands-on and delivery focused, with responsibility for building, configuring, automating, and supporting platform capabilities that enable application teams to run safely and effectively in a regulated environment.

You’ll set the technical direction and engineering standards for OpenShift at scale, balancing enterprise controls with modern cloud-native practices.

You’ll also enable AI, data-intensive, serverless and event-driven workloads safely and consistently, accelerating application teams without compromising control or operability.

You’ll create impact by:

• Deliver complex engineering work with limited supervision, taking ownership from design through implementation, testing, and handover into support
• Troubleshoot platform and service issues methodically, using data and evidence to identify root causes and resolve problems safely
• Contribute to technical design and implementation decisions, recognising trade-offs across resilience, security, operability, performance, and cost
• Improve automation, documentation, standards, and operational practices to reduce toil and improve platform consistency
• Support and guide other engineers through collaboration, knowledge sharing, pairing, and review of engineering work

What you’ll be doing

Platform Engineering and Delivery

• Build, configure, test, and improve OpenShift platform capabilities, automation, and supporting tooling.
• Deliver engineering changes through defined standards and controls, with appropriate validation, rollback planning, and operational readiness.
• Contribute to platform design decisions and implementation approaches for networking, security, observability, resilience, and lifecycle management.

Operations and Support

• Investigate incidents, defects, and performance issues, using logs, metrics, traces, and other evidence to identify and resolve causes.
• Support upgrades, patching, capacity planning, and recovery activities to maintain platform stability and service continuity.
• Help improve runbooks, support documentation, alerting, and operational processes to make support more effective and repeatable.

Automation and Continuous Improvement

• Use infrastructure as code, scripting, and CI/CD practices to improve consistency, reduce manual effort, and strengthen platform reliability.
• Find opportunities to simplify engineering workflows, remove repetitive tasks, and improve the developer experience for platform consumers.

Risk, Control, and Engineering Quality

• Apply engineering standards for security, resilience, auditability, and change control, ensuring changes are supportable and compliant.
• Raise risks, issues, and dependencies clearly, and contribute to practical remediation and service improvement plans.

Collaboration and Team Contribution

• Work effectively within a squad and across engineering fields, contributing to planning, estimation, design discussions, and reviews.
• Share knowledge with peers and support less experienced engineers through collaboration, documentation, and constructive feedback.

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey., * Experience supporting OpenShift or Kubernetes across private cloud, hybrid cloud, or multi-environment estates.

• Exposure to service mesh, policy enforcement, GitOps, advanced ingress patterns, platform observability, or developer self-service tooling.
• Awareness of SRE practices such as service level objectives, resilience testing, progressive delivery, and failure scenario planning.
• Experience working with strategic vendors or enterprise support teams to troubleshoot issues, assess product capabilities, or support upgrades.
• Experience supporting less experienced engineers through pairing, documentation, review, and practical guidance.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

• Strong practical experience building, operating, and supporting OpenShift or Kubernetes platforms in production environments.
• Good understanding of cluster architecture, networking, ingress, storage, platform security, operators, and workload lifecycle.
• Able to deliver complex technical work with a good degree of independence, owning tasks through design, implementation, testing, and support.
• Applies sound judgement when balancing resilience, operability, security, performance, and delivery needs.
• Experience using automation and infrastructure as code tools such as Ansible, Terraform, scripting, Git-based workflows, and CI/CD pipelines.
• Focus on repeatability, consistency, and reducing operational toil through engineering improvements.
• Strong awareness of secure engineering practices including access control, certificate and secret handling, patching, auditability, and change control.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies