IT Hardware Technician

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Install and deploy hardware components.
• Install and deploy software applications.
• Image and configure machines using SCCM
• Structure user workstations.
• Transport a work system to a new location.
• Switch to a different workstation system.
• Alter the end user.
• Install additional hardware
• Install additional software
• Alter the existing hardware configuration
• Update installed software
• Customize software settings
• Uninstall unused software
• Troubleshoot issues and provide resolutions

Additional responsibilities :

• Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
• Act as the liaison between Zones’ team and the customer.
• Follow specific instructions provided by the customer
• Maintain a clean work environment.
• Other duties as assigned.

• High School diploma or equivalent
• Associates degree and/or 2+ years experience with PC systems, related peripherals and common software programs and Windows Operating Systems.
• Experience imaging machines with SCCM.
• Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
• Demonstrate active listening skills with ability to act with sensitivity and empathize with customer’s situation.
• Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer
• Ability to lift 50 lb

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!