Mining Application Specialist - MineStar
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Role details
Tech stack
Job description
- 7x7 Day/Night Shift Roster : Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours.
- On-Site Impact : Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
- Innovation in Action : Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
- Hands-On Problem Solving : Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
What You’ll Do
- Support customers by providing product application expertise
- Serve as customer consultant to help them improve operations using MineStar technology
- People - Consult with site to ensure they have the correct organization to support mining technology
- Process - Consult with site to ensure key processes are in place to support mining technology
- Site Status - Benchmarks site performance using several metrics to ensure continuous improvement
- Sets MineStar Best Practices and processes
- Review site audits and provide recommendations
- Mentor junior team members and train site staff.
- Build and maintain dashboards using tools like Power BI.
What You’ll Bring:
Technical Excellence: Technical expertise in mining technology , including machine control systems, off-board communications, networking, electronic system integration, or autonomous mining solutions. Backgrounds such as Onboard Specialist, Command Service Engineer, Pit Technician, MineStar Application Specialist, or similar mining technology roles are highly valued.
Requirements
Field Support: Proven experience providing field support and maintaining complex hardware and software systems. Demonstrated success supporting customers on-site and delivering solutions in fast-paced mining or industrial settings.
Problem Solving: Demonstrated ability to independently anticipate, diagnose, troubleshoot, and resolve organizational, operational, technical, and process-related challenges, implementing effective solutions that minimize disruption and sustain safe, productive operations.
Communication skills: Exceptional communication and relationship-building skills with the ability to work autonomously at customer sites while effectively collaborating with cross-functional teams, stakeholders, and technical experts. Comfortable translating complex technical concepts into clear, actionable information and building credibility with customers and operational leaders.
Analytical Skills: Strong diagnostic approach for electronic systems and networks; aptitude with logs/telemetry to understand root cause.
Top Candidates will also have:
Degree in Mining Engineering.
Experience with MineStar systems and autonomous mining technology.
Hands-on experience in a mine-site or camp environment.
Benefits & conditions
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
- These benefits also apply to part-time employees
This position requires working onsite five days a week.
About the company
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy
Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?
If you answered yes , then this is your opportunity to join our team that’s transforming the future of mining.
At Caterpillar, we’re not just building machines-we’re building the future. As a MineStar Application Specialist , you’ll be based at the Bagdad Copper Mine in Arizona , working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks.
This is more than a job-it’s a chance to influence change, drive innovation , and see the results of your work in real time., There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
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