Software As A Service (SaaS)

Economics Apple IOS Powerapps Operations CompTIA A+ Communication Microsoft 365 Issue Tracking Microsoft Teams Customer Service Computer Science Microsoft Access Active Directory Technical Support Help Desk Support Endpoint Security Device Management Business Valuation Problem Management Microsoft Windows 7 Microsoft SharePoint Microsoft Windows 10 Smartphone Operation Economic Development IT Service Management System Administration Information Technology Full Stack Development Microsoft Dynamics 365 Microsoft Dynamics CRM Business Administration Artificial Intelligence Business Transformation Mobile Device Management Software As A Service (SaaS) Executive Information Systems Zoom (Video Conferencing Tool) Identity And Access Management Customer Relationship Management Troubleshooting (Problem Solving) Information Technology Infrastructure Library, The Tier 2/VIP Desktop role would be responsible for assisting our EVPs & SVPs with IT issues and general support. In addition, support board meetings, global economic summits, and large-scale high visibility meetings. Monitoring, triaging, and closing tickets. Strong communication skills and ability to provide white glove service and translate technical data for executive users.

In addition to this, this individual will have a critical part in:

• Setting up the technology for board meetings for individuals such as the Governor

• Assisting VIPs with setting up technology for international travel, Executive Support,Windows,MacOS,iOS,Android,Troubleshoot,Active Directory,Identity and Access Management,Device Management,Endpoint Security,Troubleshooting,Customer Service,Support,Desktop,Hardware,Technical Support,Windows 10,Help desk support,Help des, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs VIP Desktop Support TEKsystems

Indianapolis, IN*On-Site

Mac OS Economics Apple IOS Powerapps Operations CompTIA A+ Communication Microsoft 365 Issue Tracking Microsoft Teams Customer Service Computer Science Microsoft Access Active Directory Technical Support Help Desk Support Endpoint Security Device Management Business Valuation Problem Management Microsoft Windows 7 Microsoft SharePoint Microsoft Windows 10 Smartphone Operation Economic Development IT Service Management System Administration Information Technology Full Stack Development Microsoft Dynamics 365 Microsoft Dynamics CRM Business Administration Artificial Intelligence Business Transformation Mobile Device Management Software As A Service (SaaS) Executive Information Systems Zoom (Video Conferencing Tool) Identity And Access Management Customer Relationship Management Troubleshooting (Problem Solving) Information Technology Infrastructure Library +0

2) Windows, MacOS, iOS, and Android troubleshooting experience

3) Active Directory, Identity and Access Management, Device Management and Endpoint security experience

Desired:

1) Microsoft Dynamics Support / Account Access and Set Up

2) Power Apps experience, Executive Support, Windows, MacOS, iOS, Android, Troubleshoot, Active Directory, Identity and Access Management, Device Management, Endpoint Security, Troubleshooting, Customer Service, Support, Desktop, Hardware, Technical Support, Windows 10, Help desk support, Help desk, Imaging, Office 365, Windows 7, Deployment, Mac, O365, Ticketing system, Service desk, PowerApps, Dynamics CRM, * Bachelor’s Degree, preferably in Business Administration, Computer Science, Information Technology or:

• 5 years of experience with IT Certifications (ITIL, CompTIA, A+, Fundamentals)

• Dedication to ongoing continuing education.

Experience:

• 5-7 years of proven experience within IT engineering or System Administration

• Knowledge of ITSM and ITIL processes including incident and problem management

• Excellent knowledge of Active Directory, Identity and Access Management, Device Management and Endpoint security

• Excellent knowledge of Qualifications

Knowledge of:

• SaaS solutions

• Microsoft 365, CRM, SharePoint, SCCM, MDM (Mobile Device Management)

• System Admin experience

• iPhone & Mac Laptop equipment

• Conferencing equipment - VoIP, Zoom, MS Teams, Clickshare’s, Projectors

Ability to:

• Collaborate with other IEDC staff members, other government agencies, economic development organizations and businesses, as well as independently., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.