Solutions Engineer

Subtext is a two-way SMS platform that helps media, sports, music, automotive, and political brands build direct, owned relationships with their audiences, bypassing algorithms and third-party platforms. We’re backed by Advance Local, growing fast, and building a real go-to-market engine from the ground up., We’re hiring our first dedicated Solutions Engineer to be the technical backbone of the sales process: building demo environments that show prospects and existing customers what Subtext can do, and owning the technical narrative on our most complex capability, the API/webhooks layer that lets customers integrate Subtext into their own stack.

This is an IC role reporting into the VP of Sales. It is not a product management role (Product retains roadmap ownership), but you’ll be the most consistent source of field evidence Product gets., * Custom demo environments: build and maintain demo instances tailored to specific prospect and upsell use cases, not generic walkthroughs. You decide what “great” looks like here.

• Demo tooling: identify, evaluate, and (with approval) procure whatever tools or sandbox infrastructure make demos sharper and faster to stand up.
• Pre-sales technical ownership: be the go-to person AEs bring in when a deal gets technical, especially anything involving the API/webhook integration layer. You’ll often be the one answering “can it actually do X” in real time on a call.
• Structured feedback to Product: capture recurring patterns from prospect and customer conversations (feature gaps, objections, competitive workarounds, integration asks) and deliver them to Product in a consistent, evidence-based format. This is influence through data, not authority over prioritization. Product owns the roadmap.
• Sales enablement: after each product-shaping conversation, translate what you learned back to the sales team so reps aren’t discovering capability gaps live on a prospect call.

• Bachelor’s degree in computer science, information systems, engineering, business, marketing technology or a related field preferred; or equivalent relevant experience could be considered
• Minimum 2 years’ experience in a pre-sales, solutions engineering, or sales engineering role at a B2B SaaS company.
• API/webhook fluency is the core of the job, with strong working knowledge of APIs, webhooks, integrations, data flows, and SaaS platform architecture needed
• Comfortable building things independently. You won’t have a team to hand this to
• Strong communicator who can translate technical capability into a business story for non-technical buyers
• Enough product/technical judgment to push back when a prospect’s ask isn’t realistic. We’d rather you say “no, but here’s what we can do” than overpromise
• Bonus: experience in media, sports, music, automotive, or political verticals, or with SMS/messaging platforms specifically

Compensation for this position is comprised of a base salary plus incentive compensation. The base salary range is $120,000 to $130,000 per year. Additional incentives bring total potential compensation to $145,000 to $155,000., Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity.

Advance Local Media is one of the largest media groups in the United States, which operates the leading news and information companies in more than 20 cities, reaching 52+ million people monthly with our quality, real-time journalism and community engagement. Our company is built upon the values of Integrity, Customer-first, Inclusiveness, Collaboration and Forward-looking. For more information about Advance Local, please visit www.advancelocal.com .

Advance Local Media includes MLive Media Group, Advance Ohio, Alabama Media Group, NJ Advance Media, Advance Media NY, MassLive Media, Oregonian Media Group, Staten Island Media Group, PA Media Group, ZeroSum, Headline Group, Adpearance, Advance Aviation, Advance Healthcare, Advance Education, Advance Originals, Advance Recruitment, Advance Travel & Tourism, BookingsCloud, Catalyst IQ, Cloud Theory, Fox Dealer, Hoot Interactive, Search Optics, Subtext., Advance Local Media does not provide sponsorship for work visas or employment authorization in the United States. Only candidates who are legally authorized to work in the U.S. will be considered for this position.