Manager, Software Engineering

The Manager, Software Engineering leads the engineering team behind the Cost Engine. A core API and backend service that standardizes and serves healthcare procedure cost, negotiated rate, member, eligibility, benefit, treatment, provider, and incentive data to downstream products. This is a player-coach role. You will spend a meaningful share of your time writing and reviewing code alongside your engineers, and the remainder leading, developing, and unblocking the team. You own both the technical health of the platform and the growth of the people building it. You partner closely with the Product Managers, scrum masters, and architecture for member cost and transparency to turn the roadmap into shipped, reliable software.

What You’ll Do Lead and Grow the Team

• Directly manage, coach, and develop the team through regular 1:1s, feedback, and career-growth conversations.

• Own hiring, promotion input, and pay and performance decisions for your team, in line with company practice.

• Set technical direction in partnership with architecture, and create an environment where engineers do their best work.

Build and Ship

• Write and review production code across the .NET 8 REST APIs, C# services, and the ETL and data-movement estate. This is a hands-on role, not management-only.

• Set and uphold engineering standards, raising the bar on code quality, testing, and observability.

• Take on the complex and higher-risk technical work directly, from architecture decisions to thorny production issues and cross-cutting migrations.

Run the Delivery

• Partner with the Scrum Master to run agile ceremonies and keep delivery predictable across planning cycles.

• Translate the product roadmap into sequenced, well-scoped engineering work; manage dependencies, surface risks early, and remove blockers.

• Balance run-vs-change, keeping the platform healthy (security, reliability, and maintenance work) while still moving the roadmap forward.

Drive Technical Direction

• Guide the platform’s modernization: clearer service boundaries, ETL modernization in Rust, stronger observability, and legacy endpoint deprecation.

• Contribute to the longer-term roadmap for the platform’s technical health, and use AI strategically to boost the team’s productivity.

Communicate and Collaborate

• Communicate progress, delivery risk, tradeoffs, and decisions clearly to engineering leadership and cross-functional stakeholders.

• Partner closely with the Product Manager for member cost and transparency to turn strategy into shipped, reliable software.

• 8+ years of software engineering experience with strong, current hands-on coding ability - this role writes and reviews code, it does not only manage. (Typically a Bachelor’s + 8 years or a Master’s + 6)

• People leadership experience - managing, coaching, and developing engineers, including performance and growth conversations.

• Depth in C# / .NET building and operating production REST APIs and backend services.

• Experience with relational data stores (SQL Server and/or PostgreSQL) and cloud-hosted services on AWS.

• Comfort operating in an Agile environment, sprints, PI planning, and commitment-based delivery, partnering with a Scrum Masters and Product Managers.

• Ability to lead across a hybrid legacy-and-modern codebase, make sound architectural tradeoffs, and manage run-vs-change alongside security and reliability commitments.

Preferred

• Healthcare IT experience, especially member cost, claims, benefits, or price-transparency data (e.g., X12 EDI 270/271 and 837, No Surprises Act, Transparency in Coverage).

• Experience modernizing legacy systems, service decomposition, ETL modernization, or migrations such as cache or secrets-management changes.

• Familiarity with Rust, distributed caching (Redis/Valkey), messaging (SQS/RabbitMQ), and observability tooling (Datadog, OpenTelemetry).

• Working knowledge of healthcare data privacy and security concepts (PHI/PII).

• Experience with Jira and Confluence for delivery and documentation., Agile Programming Methodologies, Amazon Web Services (AWS), Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Caching, Cloud Computing, Coaching, Code Reviews, Corporate Policies, Cost Control, Cross-Functional, Database Extract Transform and Load (ETL), Electronic Data Interchange (EDI), Engineering, Health Information Technology, Health Plan, Healthcare, Healthcare Providers, Information Technology & Information Systems, Information/Data Security (InfoSec), Leadership, Machine Tool, Microsoft .NET, Microsoft C# (C Sharp), Multiplatform/Cross-Platform, PostgreSQL, Power Amplifier, Privacy Controls, Problem Solving Skills, Product Management, Product Planning, REST (Representational State Transfer), RabbitMQ, Redis, Risk, SQL (Structured Query Language), ScrumMaster, Simple Queue Service (SQS), Software Engineering, Sprint Planning, Team Lead/Manager, Testing

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range $139,000.00 - $176,700.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you’ve learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you’ve gained, and the personal interests that shape who you are., Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you’ve learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you’ve gained, and the personal interests that shape who you are., Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.