SharePoint & Exchange Customer Engineer

SharePoint & Exchange Customer Engineer Role OverviewWe are seeking a highly experienced Microsoft SharePoint & Exchange Hybrid Engineer with strong enterprise-level expertise across SharePoint Online, SharePoint On-Premises, Exchange Online, and Exchange On-Premises.The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging support. Key Responsibilities SharePointDesign, administer and support enterprise SharePoint Online and SharePoint On-Premises environments.Provide expertise in SharePoint Architecture and Topology.Manage SharePoint Service Applications, authentication, permissions and configurations.Troubleshoot complex SharePoint infrastructure and application issues.Perform SharePoint patching, upgrades and version migrations.Manage and maintain enterprise SharePoint Server environments.Design and support SharePoint Hybrid solutions.Plan and execute migrations from SharePoint On-Premises to SharePoint Online.Support enterprise SharePoint scaling, performance and availability.Develop and support SharePoint Disaster Recovery solutions.Manage sites, lists, libraries, permissions and other SharePoint components.Provide technical assessments, workshops, training and expert guidance to customers.Support Microsoft 365 and SharePoint modernization initiatives.Act as a senior technical resource for complex customer environments. ExchangeAdminister and support Microsoft Exchange Server 2016/#####/SE and Exchange Online.Design, implement and maintain Exchange Hybrid environments.Configure and troubleshoot Hybrid Configuration Wizard (HCW), hybrid mail flow and secure mail routing.Manage DAG, mailbox databases, transport services, connectors, certificates and virtual directories.Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access and authentication issues.Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups and Microsoft 365 Groups.Configure mail flow rules, retention, archiving and compliance policies.Support Exchange Online Protection (EOP) and Microsoft Defender for Office 365.Support Exchange migrations between On-Premises and Exchange Online.Manage SPF, DKIM and DMARC configurations.Use PowerShell / Exchange Management Shell for administration and automation. Required Technical SkillsSharePointSharePoint OnlineSharePoint On-PremisesSharePoint Architecture / TopologySharePoint Service ApplicationsSharePoint TroubleshootingSharePoint AuthenticationSharePoint HybridSharePoint Online MigrationSharePoint Server Upgrades & PatchingEnterprise SharePoint AdministrationSharePoint Disaster RecoverySharePoint Performance & ScalingMicrosoft 365 ExchangeExchange OnlineExchange Server##########19/SEExchange HybridHybrid Configuration Wizard (HCW)Database Availability Groups (DAG)Mail Flow / SMTPAutodiscoverExchange ConnectorsExchange Online ProtectionMicrosoft Defender for Office 365SPF / DKIM / DMARCExchange MigrationPowerShell Identity & InfrastructureActive DirectoryMicrosoft Entra ID / Azure ADAzure AD ConnectHybrid IdentityHigh AvailabilityDisaster Recovery Candidate Requirements15-20 years of overall IT experienceStrong hands-on enterprise SharePoint expertiseStrong experience across both SharePoint Online and SharePoint On-PremisesSolid Exchange Online and Exchange On-Premises experienceProven experience with SharePoint and Exchange Hybrid environmentsActive SC Security ClearanceExcellent English communication skillsStrong customer-facing, technical writing, presentation and training skillsExperience working in enterprise/customer environments