System Maintainer- Domain Lead 102312

• Ensure the availability of mission processors through proactive Tier 2 SW maintenance.
• Lead the performance of incident and problem management to resolve or escalate issues.
• Support configuration management and change management activities.
• Support service transitions including migrations to cloud infrastructure.
• Lead request fulfillment activities including account management and configuration changes.
• Coordinate with other software maintenance, operations and engineering contracts as required.
• Lead and ensure the documentation all work performed via ticketing system.
• Create, update or enhance maintenance and operations documentation.
• Ensure security of mission processors and IT infrastructure.
• Provide call-in support as required.

• Bachelor’s Degree with 4+ years of experience or 4 additional years in lieu of degree.
• Current DoD 8570 certification applicable to the position (typically Security+).
• 4+ years’ experience performing Tier 2 software maintenance on mission critical systems.
• Proven experience with one or more of the following technical disciplines:
• Current and legacy software development languages and tools (i.e. C, C++, Java, XMIDAS).
• Linux, including extensive command line use.
• Enterprise storage management and configuration.
• Database management systems and tools (i.e. Oracle, MySQL).
• TCP/IP networking in an enterprise environment.
• Information system security, including IAVA management and ICD 503 compliance.
• Experience supporting configuration management, change management and service transition.
• Excellent verbal and written communication skills.
• Proven ability to work collaboratively and constructively as part of a team.
• Must be willing to perform call-in support as required.

Desired Skills:

• Mission operations experience.
• Systems engineering and integration experience.
• Mission-specific technical knowledge.
• Software development
• ITIL Framework

Since 1999, ITEC has been a powerhouse in supporting mission-critical programs for the DoD and Intelligence community, building a solid reputation along the way. At ITEC, we don’t just care for our employees-we champion them with competitive salaries, an outstanding employee care program, and a benefits package that includes Medical, Dental, Vision, Paid Time Off, and a 401k match.

U.S. Citizenship Mandatory: Due to our US federal government contract, candidates for this position are required to be a US Citizen and will be subject to a background investigation.

ITEC is looking for a talented Systems Maintainer to join our team.