Infrastructure Engineer

Designs, deploys, maintains, and troubleshoots resilient infrastructure supporting Oracle Utilities software for clients. Responsibilities include Linux server configuration, networking, firewalls, VPNs, hardware and software tuning, connectivity troubleshooting, root-cause analysis, process improvement, metrics, client communication, technical support, and on-call incident response. Preferred work includes WebLogic administration, virtualization, backup systems, Oracle Database administration, Active Directory, DNS, and Microsoft Office support. The role is remote within the United States with occasional travel for go-lives, incidents, and data center work., The Infrastructure Engineer supplies customers with Oracle Utilities software infrastructure installation and support, communicates technical concepts to client IT personnel, and implements standardized processes and procedures, while assisting with Red Clay internal network and VPN connectivity as needed. This fully remote role is business-critical and time-sensitive, directly supporting RCC Global LLC’s mission to deliver resilient, high-quality Oracle Utilities solutions to utility clients across North America.

This is a fully remote position open to candidates within the United States. The Infrastructure Engineer is expected to maintain a reliable home office, high-speed internet connectivity, and availability during core business hours across client time zones. Occasional travel (approximately 10-25%) may be required for go-lives, critical incidents, data center work, or on-site infrastructure activities that cannot be performed remotely., The following duties are representative of the work performed in this role. Other duties may be assigned as business needs evolve.

• Design, deploy, and maintain infrastructure that supports application resilience

• Perform problem and root cause management in the areas of system performance, security, and connectivity

• Tune hardware and software configurations for local and client environments

• Plan, in detail, all tasks needed for server hardware or software deliverables, and communicate and explain these plans to non-technical teams to obtain consensus and approval

• Troubleshoot network and connectivity issues and provide solutions; ensure voice and data flow smoothly

• Identify system and/or application issues and work with users and/or clients as needed to resolve them

• Provide on-call support services with flexible hours and schedule

• Update hardware needed to maintain the network and servers

• Proactively identify opportunities to save costs and more effectively manage servers

• Maintain contact with consultants to proactively identify changes as needed

• Create and define metrics that accurately reflect the current state of a given process

• Participate in process improvement initiatives and adhere to client procedures and standards

• Provide technical support to RCC Global LLC employees

• Explain procedures clearly, in writing or verbally, to team members or users, Own infrastructure, deployment, operational tooling, observability, deploy safety, and incident response for latency-sensitive institutional trading systems across cloud and colocated environments. Improve reliability, performance, and developer velocity; reduce single points of failure; establish operational standards and automation; partner with engineering, product, markets, and SRE; and mentor engineers in a 24/7 production environment. Top Skills: Bare-Metal DeploymentComputer NetworkingContainerizationGenerative AiLinuxLogging ToolingObservability ToolingOrchestration Tooling JPMorganChase

Infrastructure Engineer

Yesterday Remote or Hybrid OH, USA Mid level Mid level Financial Services Supports infrastructure platforms and capacity process applications at scale. Responsibilities include application monitoring, resolving technical issues, managing capacity activities, identifying infrastructure risks, governing remediation, evaluating upstream and downstream impacts, and making technical decisions across multiple technologies. The role requires network design and deployment experience, infrastructure automation, cloud knowledge, network security expertise, and familiarity with enterprise networking technologies and vendors. Top Skills: 802.1XAnsibleAristaBgp WanCiscoCloud InfrastructureFabric SwitchingForescoutFortinetJuniperNetwork SecurityPrivate CloudsPublic CloudsPythonSd-WanSoftware-Defined NetworkingWi-FiWired LanWireless LanZero-Touch Provisioning, Commerce

• Undergraduate degree in Network Systems Administration, Information Systems Technology, Engineering, or a related technology field, or equivalent experience

• 5+ years’ experience with Linux server configuration for lightweight deployment (no GUI), including creating custom kernels, automating startup, and recovering damaged systems

• 5+ years’ experience with shell scripting, middleware, and SQL

• Networking experience including firewalls & VPN (SonicWALL), Wi-Fi management, network switch configuration (VLANs and trunking), and multi-switch topologies (Dell managed switches)

• Familiarity with Linux via the command line (required)

• Strong oral and written communication skills, including explaining plans or issues to non-technical teams in a distributed, remote setting

• Reliable home office with high-speed internet, and ability to travel up to 10-25% (clients generally within the United States)

• Ability to provide on-call support with flexible hours, identify risks, and quickly resolve time-sensitive issues

• Experience tuning hardware and software configurations for local and client environments

• Ability to create and define metrics that accurately reflect the current state of a process

PREFERRED QUALIFICATIONS

WebLogic Administration:

• Management of clustered environments

• Monitoring and scripted deployment of applications

• Performance tuning and monitoring

Virtualization:

• Experience managing virtualized infrastructure

• VMWare vCenter, ESXi, Workstation, and Player

• Oracle VM and OVM Manager

• Veeam Backup and Restore

Additional:

• Oracle Database Administration experience

• Experience supporting Microsoft Office and related applications

• DNS and name registration

• Active Directory, both GUI and PowerShell manipulation

• Knowledge of the Oracle Utilities product suite and the energy industry

CORE COMPETENCIES

• Communication & Client Orientation: adapts messaging for technical and non-technical audiences and builds trust with client IT personnel in a distributed setting

• Problem Solving & Critical Thinking: breaks overwhelming problems into manageable sub-components and drives them to root cause resolution

• Sense of Urgency & Reliability: treats business-critical issues with appropriate speed and maintains dependable presence during core hours and on-call windows

• Self-Direction & Accountability: manages workload independently, follows through on commitments, and delivers quality work without close supervision

• Adaptability & Continuous Learning: actively learns new technologies and applies them to improve outcomes

• Composure Under Pressure: remains calm and solution-focused during critical incidents, go-lives, and after-hours escalations

• Collaboration & Ownership: works effectively across teams, shares knowledge, and takes initiative on improvement and cost-saving opportunities

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This is a remote, office-style role performed primarily from a home workstation. The physical demands described are representative of those required to perform the essential functions of the job; reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Prolonged periods of sitting or remaining stationary while working on a computer

• Frequent use of hands and fingers to operate a keyboard, mouse, and other computer equipment

• Ability to view a computer screen for extended periods, including close vision and the ability to adjust focus

• Constant communication via video conferencing, telephone, and written correspondence; must be able to exchange accurate information

• Occasional lifting, moving, or setting up of computer or network equipment weighing up to 25 pounds

• Occasional bending, stooping, kneeling, or reaching when installing, cabling, or servicing hardware in a data center or client environment during periodic travel

• Availability to work flexible hours, including occasional evenings, weekends, and on-call rotations, in support of business-critical activities

Remote United States 110K-186K Annually Expert/Leader 110K-186K Annually Expert/Leader Artificial Intelligence * Cloud * Consumer Web * eCommerce * Information Technology * Software Leads the design, automation, operation, and scaling of infrastructure across on-premises data centers, GCP, and AWS. Responsibilities include infrastructure as code, configuration management, networking, load balancing, DNS, monitoring, observability, distributed systems administration, documentation, technical direction, project leadership, and mentoring. The role requires deep Linux, hardware, networking, cloud, storage, backup, and Python automation expertise. Top Skills: AnsibleAWSBackup SystemsCiscoDebianDnsEnterprise StorageGCPGkeGrafanaKubernetesLinuxLoad BalancingPrometheusPuppetPythonRed HatTerraformTraffic Management

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