IT Analyst

standards.Conduct structured interviews with IT leadership, business stakeholders, and operational teams.Review policies, SOPs, architecture documents, inventories, SLAs, PPM artifacts, dashboards, performance reports, and prior audits.Perform lightweight technical reviews of monitoring tools, configurations, ITSM systems, and PPM tools as appropriate and approved.Analyze operational and project metrics, including incident volumes, resolution times, change success rates, project delivery performance, and dashboard usage.Assess maturity, identify strengths and gaps, and document root causes across people, process, tools, governance, and culture.Develop findings, recommendations, and a prioritized roadmap for improvement.Prepare executive briefings, working session materials, and final audit reports.Support optional implementation planning, KPI development, and coaching for ITIL, data storytelling, and PPM practices.Collaborate with client teams onsite or remotely as needed, including

coordination with federal stakeholders. Attend meetings in person in the DC AreaAn ideal candidate has the following:U.S. Citizenship, MD/DC/VA resident preferredBachelor’s degree in a related fieldCertified in Lean Six Sigma, Prosci Change Management, Business Analysis (CBAP)7+ years of experience supporting federal agencies or defense organizations within:Strategic planning, enterprise architecture, and performance metricsCloud modernization, cybersecurity, or data platform assessmentsDevSecOps or application delivery evaluationService management / ITSM process reviewDashboard reporting, analytics, or data governanceBackground in IT audit, IT operations assessment, or federal consultingFamiliarity with federal governance and compliance frameworks such as FITARA, OMB A-11/A-130, FISMA, TIC 3.0, FedRAMP, Section 508, and Zero TrustWorking knowledge of NIST, ITIL, PMI, and GAO best practicesExperience reviewing IT operations, infrastructure, application delivery, help desk services

reporting, or PPM functionsStrong analytical, writing, and presentation skillsAbility to synthesize findings into clear, actionable recommendationsStrong organizational skills and attention to detailAbility to work collaboratively in a team-focused environment.Join the team at Barrow Wise Consulting, LLC, for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT are welcome to apply.Our employees stand behind Barrow Wise’s core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise’s core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue