The Command and Control, Battle Management, and Communications (C2BMC) program is a key component of the Missile Defense System. It is a vital operational system that enables the U.S. president, the Secretary of Defense, and combatant commanders at strategic, regional, and operational levels to plan ballistic missile defense operations systematically, collectively monitor the battle, and dynamically control networked sensors and weapon systems to achieve global and regional mission goals. C2BMC supports layered missile defense capabilities that enable an optimized response to threats across all ranges and flight phases. It serves as a force multiplier by networking, integrating, and synchronizing autonomous sensor and weapon systems and operations, both globally and regionally, to improve performance. C2BMC is essential for all ground and flight tests that verify and demonstrate the current and future capabilities of missile defense systems.

This position will serve as the first line of defense for user-level interactions and issues. The position will primarily support users in person, via secure phone, email, or instant message (IM). This position will be customer-facing, so refined customer service skills, along with IT skills, are a must. You must be comfortable diagnosing and troubleshooting issues with remote users daily. This position will also support MDA flight tests, focus on integrating the R&D systems into C2BMC, and contribute to other ongoing X-Lab projects as needed., * Applicants must have a current, active Government-Issued 8140 certification at IAT Level II or higher (such as Security+ CE, CCNA-Security, CySA+, CND, etc.) at the time of application, which is required to start. The candidate is responsible for maintaining their 8140 certifications throughout the entire contract period

• Applicants must have a current, active in-scope Government-issued Secret security clearance at the time of application, which is required to start
• Creating domain accounts with limited security group addition privileges
• User password resets
• User VDI troubleshooting
• Application installations and troubleshooting for users
• User thin client troubleshooting
• Work with the Active Directory team and compliance/patching admins to update processes and procedures

• A Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, Mathematics, Physics, or a related field from an accredited university, along with 5 years of experience; or a Master’s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degree, * Red Hat 7/8/9 administrative experience in an enterprise environment
• Windows 10/11 administrative experience in an enterprise environment
• Ideal candidate will have 3+ years of experience supporting users in an enterprise-level system
• Experience installing and troubleshooting Windows and Linux applications
• Comfortable interfacing professionally with users and customers in an IT service setting
• Ability to write and edit technical documentation for processes and procedures using solutions such as Atlassian Confluence

Northrop Grumman provides a comprehensive benefits package and a supportive work environment that encourages your growth, benefiting both employees and the company. The benefits are flexible and customizable, enabling you to choose options that suit your individual and family needs. Your benefits will include the following:

• Health Plan

• Savings Plan

• Paid Time Off

• Education Assistance

• Training and Development

• Flexible Work Arrangements

https://benefits.northropgrumman.com/us/en2/BenefitsOverview/Pages/default.aspx

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C2BMC

Primary Level Salary Range: $94,200.00 - $141,200.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate’s experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.