Salesforce Configuration Engineer

Searching for a Configuration Engineer to serve as the technical backbone of a Salesforce build. Think of it as an admin/developer hybrid who lives in declarative tools rather than code. You’re the person who can architect complex business logic entirely in Flow, without needing to drop into Apex. Responsibilities

• Design and build advanced automation using Salesforce Flow (record-triggered, scheduled, and screen flows)

• Configure and maintain core platform elements: objects, fields, page layouts, permissions, and validation rules

• Translate business requirements into scalable declarative solutions

• Support and optimize Service Cloud functionality (case management, routing, queues)

• Partner with stakeholders to identify where platform-native tools can replace custom code, Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings t…

• 7 days ago

• Strong, demonstrable Salesforce Flow expertise

• Solid grounding in Salesforce configuration fundamentals (objects, permissions, layouts, automation)

• No Apex/coding required, though comfort reading code is a plus

• Salesforce Administrator certification preferred Nice to Have

• Certifications are a strong plus, especially Certified Platform App Builder, Service Cloud Consultant, or Field Service Consultant

• Exposure to Field Service Lightning or an equivalent field service platform (e.g., ServiceMax)