System Engineer

The Terumo Europe ICT team, based in Belgium, serves as a strategic technology partner for colleagues and customers across the EMEA region. As a shared service organisation, we deliver reliable, innovative, and secure IT solutions that support business growth and enable operational excellence. Our department brings together diverse expertise across two core areas:

• Infrastructure, Operations & Networking, ensuring a stable, connected, and high-performing technology environment.
• Applications, Enterprise Architecture & Analytics, driving digital innovation, business process optimisation, and data-driven decision making.

Supporting both teams is our Information Security Office, operating with a regional scope to safeguard information, strengthen resilience, and promote a culture of security throughout the organisation. As Terumo continues its global growth journey, the ICT organisation is evolving alongside it. We are currently transforming our operating model, refining roles and responsibilities, and strengthening collaboration across regions to build a truly global ICT function. This creates exciting opportunities for professionals who enjoy shaping the future, embracing change, and making a meaningful impact on an international scale., We are looking for a System Engineer with a strong hands-on networking focus (Cisco) to join our IT Operations team. Working in a hybrid infrastructure environment spanning on-premises technologies and Microsoft Azure, you will help ensure the stability, security and continuous improvement of our infrastructure landscape across the EMEA region. As part of a growing team, you will work closely with architects, engineers and external service partners to support infrastructure changes, review technical solutions and contribute to the resolution of complex incidents across both IT and OT environments. While the role offers broad exposure to infrastructure, cloud and core services, networking will be your main area of focus. You will play an active role in troubleshooting and resolving network, firewall and connectivity issues, particularly within Cisco environments. Operating within an outsourced delivery model, you will collaborate closely with service providers who manage day-to-day operations, while contributing technical expertise, supporting improvement initiatives and helping to ensure high-quality service delivery. This role is ideal for an engineer who enjoys hands-on technical work, wants to broaden their infrastructure knowledge and thrives in a collaborative international environment., Networking & Connectivity (Primary Focus) As part of the IT Operations team, you will play a key role in maintaining and improving Terumo Europe’s network environment, with a strong focus on hands-on networking activities.

• Troubleshoot and resolve complex network and firewall issues, including connectivity, latency and segmentation challenges
• Work with Cisco networking technologies, including switching, routing, VLANs and access controls
• Analyse network traffic and performance to identify issues and opportunities for improvement
• Support network segmentation initiatives across IT and OT environments
• Review and validate firewall configurations and connectivity requirements
• Collaborate with colleagues and partners to deliver reliable and secure network services

Infrastructure & Cloud Services Alongside your networking responsibilities, you will contribute to the management and continuous improvement of a broad infrastructure landscape spanning on-premises and cloud environments.

• Support Windows Server environments, on-premises infrastructure and Microsoft Azure services
• Review and validate infrastructure changes and implementations delivered by external partners
• Contribute to infrastructure improvement initiatives and operational excellence
• Support the resolution of complex technical issues and critical incidents when required

Azure & Hybrid Cloud You will contribute to the management and evolution of Terumo’s hybrid cloud environment.

• Support and review Azure Virtual Machine deployments and related infrastructure services
• Work with Azure networking components, including Virtual Networks (VNets), subnets and Network Security Groups (NSGs)
• Assist with hybrid connectivity solutions and cloud integration activities
• Support identity integration between Active Directory and Microsoft Entra ID

Identity & Core Services You will help maintain the core infrastructure services that support users and business operations across the organisation.

• Support Active Directory and Microsoft Entra ID environments
• Contribute to the management of core infrastructure services such as DNS, DHCP and NTP
• Help ensure the reliability, security and availability of identity and infrastructure services

Partner Collaboration Working closely with external service providers is an important aspect of the role.

• Build effective working relationships with infrastructure partners
• Review technical work delivered by service providers and provide input where needed
• Contribute to maintaining service quality and operational consistency
• Support change implementation and continuous improvement initiatives
• Develop a broad understanding of infrastructure services and their dependencies

Cross-Functional Collaboration

• Work closely with infrastructure architects and fellow engineers to help translate designs into operational solutions
• Collaborate with Automation and Engineering teams supporting manufacturing environments
• Help ensure infrastructure services effectively support OT systems, including PLC, SCADA and Historian platforms
• Contribute to projects and initiatives across infrastructure, networking and operational technology domains

Security & Compliance You will contribute to maintaining a secure and compliant infrastructure environment.

• Help ensure alignment with relevant security frameworks, such as NIS2
• Contribute to compliance activities within regulated environments, including GxP
• Support audits, risk assessments and remediation initiatives where required

Proven hands-on experience in networking, ideally within Cisco environments. Strong troubleshooting skills across network infrastructure and firewalls. Experience managing and supporting Windows Server environments. Solid knowledge of Active Directory and Microsoft Entra ID. Good understanding of hybrid infrastructure environments, combining on-premises and cloud technologies. Working knowledge of core network services, including DNS, DHCP and NTP. Professional proficiency in English, both written and spoken.

Valuable Additional Experience Experience in one or more of the following areas would be considered an advantage: FortiGate and/or Palo Alto firewall technologies. Managed services or outsourced IT environments. Operational Technology (OT) or industrial environments, including SCADA and PLC systems. Dutch and/or German language skills.

What Will Help You Succeed

We’re looking for someone who enjoys combining technical expertise with a collaborative and solution-oriented mindset.

In this role, you are likely to thrive when you: Balance hands-on technical knowledge with a broader infrastructure perspective. Build effective relationships with both internal stakeholders and external technology partners. Take ownership of challenges and proactively drive them to resolution. Work comfortably across operations, engineering and architecture teams. Remain calm, structured and focused when dealing with critical incidents or complex technical issues. Enjoy continuous learning and adapting within an evolving international IT environment.

Offer

Joining Terumo Europe means becoming part of an international healthcare company where technology plays a vital role in supporting life-saving products and services. You’ll have the opportunity to work in a modern hybrid infrastructure environment, expand your expertise across networking, infrastructure and cloud technologies, and contribute to the evolution of a global ICT organisation. We offer a competitive salary and benefits package, including a company car, meal vouchers, representation allowance, hospitalisation and health insurance, a pension plan, flexible working arrangements and ongoing learning and development opportunities. Most importantly, you’ll join a collaborative team where knowledge sharing, personal growth and innovation are encouraged every day.

At Terumo, we advance lifesaving medical technologies to benefit society. Are you eager to make a difference with us? Here, you’ll grow your expertise while staying true to your personal aspirations., Working at Terumo means advancing healthcare with heart. Here, you are empowered to grow your own way, inspired to create to innovate, and supported as we get there together. Join us in shaping a healthier future for our patients, society, and each other.