Data Benefits and Operations Manager

PwC’s Data, Benefits and Operations team helps trustee and corporate pension clients improve member outcomes through outsourced data and benefit support. Working within the wider pensions network, the team delivers specialist projects across data and benefit reviews, cleansing, GMP rectification and equalisation, barber rectification, AI-enabled solutions, operational change, governance and risk management. As a Manager, you will lead complex pensions data and benefit engagements, applying technical expertise and commercial judgement to deliver high-quality client outcomes. You will support and drive delivery teams, build strong client relationships, contribute to growth opportunities and help maintain quality across projects and services.

What your days will look like

• Lead delivery of data and benefit workstreams, including reviews, cleansing, GMP rectification and equalisation, ensuring quality outcomes for pension clients.

• Manage pension scheme stakeholders and advisors, maintaining clear communication, expectations and governance throughout project delivery and client engagement.

• Build, validate and govern Excel, software and AI-enabled models to support validation, remediation and reporting across large data sets.

• Drive efficiencies, monitor budgets and risks, coach junior team members, strengthen capability and contribute to business development activities.

• Experienced pensions consultant with strong data and benefits delivery expertise from a leading consultancy environment.

• PMI or actuarial qualification, part or full, supported by deep pensions knowledge and project experience.

• Advanced Excel modelling skills, with familiarity using additional analytical, automation or specialist software tools.

• Strong stakeholder management, analytical thinking, presentation and report writing skills for complex client engagements.

• Confident contributing to business development activity, identifying opportunities and supporting proposals or client conversations.

• Committed to technical accuracy, governance, quality control and reliable delivery under pressure.

In order to be the leading professional services firm it’s important we have the right values, culture and behaviours embedded throughout our organisation, so our work reflects our purpose and we can successfully deliver our strategy.

Our values set the expectations for the way we interact with each other, our clients, and in the communities in which we operate. These values, and the behaviours that they require from us, are relevant to all our people regardless of grade.

They support a culture that empowers our people to be the best they can be, through challenging experiences and encouraging our people to speak up to make the firm a better place. We want all our people to understand and embrace the culture and personally feel part of the legacy this will create for our future employees.

We’re a hugely diverse business, bound together by our purpose - to build trust in society and solve important problems for our clients and the communities in which we operate. We believe we can make the biggest impact when our purpose is embedded within everything we do.