Desktop Support L1
Propertyvalue Service Global, Inc
United States
12 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours
Job source
Tech stack
Macintosh Computers
Apple Mac Systems
System Configuration
Python (Programming Language)
Server Administration
Shell Script
Casper Suite
Requirements
- Candidate with JAMF and Apple Certifications are Preferred
- Should have a minimum of 5 years of hands-on experience in Mac Support and administration
- Should possess Strong knowledge and understanding of MacOS concepts
- Should demonstrate fault-finding philosophy
- Should be thorough in Installing, configuring, and troubleshooting Mac OS X Clients
- Should diagnose Mac hardware issues and ready to provide L2 level Mac support remotely
- Should have a minimum 1 year of hands-on experience in JAMF administration and JAMF Server management skill
- Should create JAMF policies & configuration profiles in JAMF
- Should create Self Service policies and customizations
- Should create Configuration profiles for application kernel and system extensions,
- Should hold strong knowledge on JAMF policy Scoping
- Should have gone through at least 6 cycles of OS Patching and its remediation workflow
- Should create Mac application packages using Composer, Packages, etc.,
- Should handle mass deployments through JAMF
- Should have bash / python / swift shell scripting knowledge
- Should Posses good knowledge in ITIL Process & Practice
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Prepare application
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