Director of Digital Commerce and Marketplaces

The Director of Digital Commerce & Marketplaces will own and drive revenue growth across all digital commerce channels, including Amazon, DTC (e.g., Shopify), Chewy, Walmart, and other key marketplaces and retailer.com platforms. This role is responsible for developing and executing a full-funnel digital commerce strategy focused on sustainable growth., * Lead end-to-end strategy and execution across Amazon, DTC, Chewy, and retailer.com channels

• Own digital revenue growth and overall channel performance across all ecommerce platforms
• Develop and execute a full-funnel demand generation strategy focused on sustainable customer acquisition, conversion optimization, retention, and lifetime value growth
• Manage channel forecasting, reporting, inventory planning, and P&L accountability
• Oversee marketplace advertising and performance marketing initiatives, including media effectiveness and efficiency
• Oversee optimization of PDPs, SEO, A+ content, digital merchandising, and overall digital shelf presence
• Analyze market trends, and performance data to identify opportunities and improve decision-making
• Partner closely with Brand & Integrated Marketing to align campaigns, launches, creative assets, and messaging across all digital channels
• Collaborate cross-functionally with Operations and Supply Chain teams to support inventory management, forecasting, and operational execution
• Identify, evaluate, and launch new digital channels, marketplaces, and ecommerce growth opportunities
• Build scalable processes, reporting, and operational discipline to support long-term growth
• Mentor and help develop ecommerce capabilities and best practices across the organization, This position is based in our Fort Lauderdale headquarters. Given the collaborative and dynamic nature of the role, in-office presence is considered important to support cross-functional partnership, strategic alignment, accelerated onboarding, and long-term success within the organization.

Do you have experience in Teamwork?, We are looking for a senior-level professional who combines strategic thinking with execution - someone who enjoys rolling up their sleeves, moving quickly, and building alongside the business. The ideal candidate is both commercially sophisticated and highly hands-on, with the ability to take an already successful foundation and help scale it to the next level., * 7-10+ years of experience in ecommerce, digital commerce, or marketplace leadership within CPG or related consumer industries

• Deep experience with Amazon Vendor Central (Seller Central and/or Vendor Central), Shopify, and other platforms
• Proven track record of driving profitable online revenue growth across multiple digital sales channels
• Strong understanding of full-funnel ecommerce growth strategies
• Experience managing digital advertising, marketplace media, and ecommerce KPIs
• Strong commercial acumen with an analytical and performance-driven mindset
• Ability to think strategically while also operating at an execution-focused level
• Entrepreneurial, hands-on mindset with a strong bias toward action, execution, and problem-solving
• Excellent leadership, communication, and cross-functional collaboration skills
• Comfortable operating in a fast-paced, growth-oriented environment
• Pet industry experience is a plus, but not required

Pulled from the full job description

• Professional development assistance
• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

SynergyLabs is a pet industry leader with bestselling brands across retail and e-commerce channels. We have built strong momentum with consumers online and in stores, and are seeking a strategic and commercially driven leader to help accelerate the next phase of growth across our digital commerce business.