DATA INTELLIGENCE ANALYST (CHARLOTTE, NC)

The Portfolio Analyst supports Data Intelligence operations through analytics, reporting, portfolio support, data governance, and process improvement. This role partners across Account Management, CRM, Supply Chain, Finance, peer data management teams, and leadership to deliver actionable insights, maintain data integrity, improve efficiency, and support scalable business processes., Analytics, Reporting & Insight Delivery

• Analyze operational, customer, hierarchy, CRM, spend, and reporting data to identify trends, risks, and opportunities.
• Develop business reviews, metrics, variance analysis, forecasts, and other decision-support materials.
• Prepare ad hoc analysis and special projects that support growth and operational decisions.
• Present insights and reporting metrics to stakeholders and leadership teams.
• Leverage data and insights to drive accountability and results through various teams
• Proactively analyze customer, hierarchy, and DCN data to resolve revenue leakage, reporting gaps, and missed savings opportunities while improving data quality, efficiency, and business outcomes.

Portfolio Support Operations & Data Integrity

• Maintain customer hierarchies, DCN mapping, subscriptions, exclusions, onboarding/offboarding, and related portfolio support processes.
• Validate data, perform root-cause analysis, support audits, and resolve data quality issues.
• Ensure adherence to established workflows, standards, and governance practices.
• Execute master data management activities with timely follow-through, responsive stakeholder support, and a high degree of accuracy.

Automation, Process Improvement & Scalable Workflows

• Identify opportunities to automate, streamline, and standardize recurring processes and reporting.
• Partner with IT, CRM, CDAI, and analytics teams to implement scalable solutions.
• Use Excel, Power Query, Power BI, SQL, Power Automate, Python, Snowflake, or similar tools to improve efficiency and reliability.

CRM, Workflow Governance & Stakeholder Support

• Support CRM adoption and reinforce CRM as the system of record.
• Monitor workflow effectiveness, identify gaps, and recommend improvements.
• Collaborate with stakeholders to resolve issues, remove blockers, and support business objectives.
• Provide clear communication, training support, and status updates.

Documentation, Training & Knowledge Sharing

• Create and maintain SOPs, QRGs, process documentation, and training materials.
• Support onboarding, cross-training, and knowledge-sharing initiatives.
• Document decisions, action items, risks, and improvements.

The ideal candidate is analytical, detail-oriented, customer-focused, and motivated by using data and technology to solve business problems., * Bachelor’s degree or equivalent combination of education and relevant experience.

• Strong analytical, problem-solving, and critical-thinking skills.
• Advanced Excel experience, including Pivot Tables, Lookups, and large dataset analysis.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to data integrity.
• Ability to manage multiple priorities and deadlines.
• Proven ability to convert data into insights and results.

Preferred

• Experience with Power Query, Power BI, SQL, Python, Snowflake, Power Automate, or similar tools.
• Experience in analytics, reporting, data management, operations, portfolio support, or process improvement.
• Financial analysis, trend analysis, audit, or business intelligence experience., Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Who is Foodbuy?

We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group– which is the world’s largest contract food and support services provider.

Why Foodbuy?

We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment.

Additionally, we follow a value system called People FIRST , which stands for F lexibility, I nclusion, R esults, S ustainability and T ransparency. People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates.