intermediate IT Infrastructure Engineer

Infrastructure Design & Delivery (50%)

• Design, build, test, and implement integrated, resilient, and reliable infrastructure backup solutions, either on-premises or in the public cloud.
• Apply deep technical knowledge independently to address difficult challenges and solve a wide range of business problems creatively.
• Stay proactive and aware of operational challenges; work with product and support teams to provide internal escalation support to resolve incidents and major incidents.
• Ensure that all implemented solutions strictly comply with Quality and Regulatory standards.

Automation & Infrastructure as Code (50%)

• Design and implement test-driven infrastructure and continuous deployment (CI/CD) pipelines.
• Provision, deliver, and manage infrastructure as code (IaC) and orchestration systems to eliminate manual toil.
• Produce and maintain sufficient documentation for the designs, design patterns, and automated component standards created or maintained.

Accountability & Stakeholder Management

• Evaluate promising technologies and assess business feasibility across technology domains via Proofs of Concept (PoCs).
• Act as a technical consultant to senior internal and external stakeholders, communicating complex issues and solutions clearly.
• Take ownership of key deliverables on projects, represent the workgroup, and influence project direction and technical decisions.
• Collaborate effectively with diverse team members and virtual teams from various locations and cultural backgrounds.

This intermediate IT Infrastructure Engineer role is a dynamic, hybrid position split evenly (50/50) between traditional infrastructure engineering and infrastructure automation/coding. You will independently solve a range of technical business problems and contribute to challenging projects by designing, building, and implementing resilient backup solutions. By applying advanced DevOps practices, you will design test-driven infrastructure and continuous deployment pipelines. Strong problem-solving and communication skills are essential for collaborating effectively with cross-functional teams and consulting stakeholders., * 3-6 Years of relevant work experience, or 1-3 Years with a Master’s degree, preferably in a multinational work environment.

• Demonstrated experience acting in a DevOps capacity, independently addressing a broad range of difficult technical problems.
• Demonstrated experience independently addressing a broad range of difficult technical problems and contributing to challenging projects.
• Experience in designing, building, testing, and implementing integrated, reliable IT infrastructure solutions.
• Experience representing workgroups on project teams, managing milestones, and potentially leading small project teams or mentoring individuals.

Technical / Business Skills

• Backup Solutions: Proven experience designing and managing Backup environments, specifically using Cohesity. Knowledge of other disaster/cyber recovery and backup tools (such as Rubrik, Veeam, or Commvault) is highly desired.
• Coding and Scripting: Strong proficiency in Python to drive automation, with foundational coding skills adaptable to other programming languages.
• Infrastructure, CI/CD & APIs: Hands-on experience with Ansible, Jenkins, or equivalents, paired with strong proficiency in RESTful API design principles and integration workflows.
• Source Code Management: Strong proficiency in Git and GitHub for distributed version control, collaborative workflows, and code management.
• Agile Operations: Strong understanding of best practices and IT operations in an always-up, always-available service environment, applying Scrum, Agile, and ITIL methodologies.
• Ability to evaluate promising technologies via PoCs and assess their feasibility in meeting business needs.

Additional Qualifications

• Experience with different hypervisor technologies, specifically Nutanix AHV (Acropolis Hypervisor) and VMware ESXi.
• PowerShell: Familiarity with PowerShell for existing scripts and vendor modules (e.g., Cohesity).
• Bash / Shell Scripting: Linux administration and OS-level troubleshooting background to support Infrastructure as Code (IaC) development.
• Solid understanding of IT Service Management (ITSM) lifecycle; ITIL 4 Foundation certification is highly desired.
• AI Agent Architecture: Early experience or strong interest in building AI Agent workflows and leveraging Model Context Protocol (MCP) to integrate AI capabilities into core system integrations.

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