Smartsheet Solutions Architect

Custom Architecture & Software Engineering * Develop, build, test, and deploy custom software integrations and web applications using Ruby on Rails, REST APIs, and backend frameworks. * Architect scalable, high-performance data integration pipelines connecting enterprise SaaS platforms with third-party business systems (CRM, ERP, ETL, and analytics tools). * Manage the technical delivery of custom code development, system integrations, and data migration workstreams. Client Consulting & Technical Design * Lead technical design workshops with client stakeholders to define technical requirements, architectural blueprints, and delivery milestones. * Identify architectural gaps between current-state systems and desired future-state architectures, documenting technical specifications and solution designs. * Determine solution feasibility and level of effort estimations in support of presales and professional services scoping. * Review, validate, and provide governance for technical architectures and custom code produced across the services team. Platform Extensibility & Best Practices * Serve as the technical Subject Matter Expert (SME) on product capabilities, REST API extensibility, and modern enterprise integration patterns. * Design and expand reusable solution templates, integration tools, and architectural best practices across diverse industry use cases. * Provide structured technical feedback to Product and Platform Engineering teams to drive roadmap enhancements.

Required Qualifications * Bachelor’s degree in Computer Science, Management Information Systems, Computer Information Systems, or equivalent relevant professional experience. * 3 or more years of hands-on experience in the configuration, customization, architecture, and implementation of enterprise SaaS applications. * Strong proficiency in backend development with Ruby on Rails for building web applications and API integrations. * Demonstrated development experience utilizing modern programming languages and frameworks (such as Ruby on Rails, Python, JavaScript, Node.js, Java, or .NET). * In-depth understanding of systems architecture, object-oriented design patterns, database schema design, and large data volume handling. * Hands-on experience integrating SaaS platforms with external business systems using RESTful APIs, webhooks, and ETL tools. * Familiarity with modern enterprise authentication protocols, including SAML, SSO, and OAuth. * Solid understanding of software development life cycles (SDLC), code versioning best practices, release management, and deployment methodologies. * Ability to travel periodically (up to 50%) based on customer and business project requirements. Preferred Qualifications * Hands-on expertise architecting custom solutions and integrations on the Smartsheet platform and utilizing the Smartsheet API. * Prior consulting experience in a professional services or client-facing technical delivery environment. * Experience with cloud hosting environments and asynchronous background processing. Core Skills & Attributes * Exceptional written, verbal, and executive presentation skills with the ability to explain complex technical concepts to non-technical stakeholders. * Proven ability to drive technical engagements from conceptual architecture through production deployment with minimal guidance. * Strong analytical, problem-solving, and architectural design capabilities. * Highly collaborative team player with a customer-centric mindset and strong accountability.