IT Network Engineer

Full-timeWe are currently recruiting for an experienced Network Engineer to join an established communications and technology business in a field-based role.This is an excellent opportunity for a technically capable Network Engineer who enjoys working directly with customers and delivering practical networking solutions across a range of sites.The RoleReporting to the General Manager, you will be responsible for the installation, configuration, commissioning and ongoing support of network equipment at customer premises.Your responsibilities will include:

• Installing and supporting network infrastructure at customer sites.
• Configuring and troubleshooting LAN/WAN solutions.
• Working with switches, firewalls and Wi-Fi infrastructure.
• Providing remote and office-based technical support where required.
• Diagnosing faults and delivering effective solutions.
• Liaising with customers, suppliers, partners and third-party network providers.
• Providing customer training and technical guidance.
• Completing installation, configuration and commissioning documentation.
• Supporting onsite maintenance and network projects.
• Ensuring customer issues are resolved promptly and professionally.
• Participating in a 24/7 on-call rota as required.
• Travelling to customer sites across Northern Ireland, Ireland and the UK.

About YouWe are looking for someone with a minimum of 3 years’ experience in Network Engineering or field-based IT Support, with a strong understanding of networking technologies.Essential:

• CCNA or JNCIA qualification, or equivalent practical experience.
• Strong understanding of LAN/WAN networking.
• Experience diagnosing and resolving technical issues.
• Excellent customer-facing and communication skills.
• Ability to work independently and as part of a wider team.
• Full UK driving licence.
• Flexibility to travel and work outside normal hours when required.

Desirable:

• Cisco, Juniper and/or Fortinet experience.
• CCNP, JNCIS or equivalent experience.
• Fortinet switching and firewall experience.
• Ubiquiti Wi-Fi experience.
• Extreme Networks experience.
• Firewall certification.
• Cat5 cabling and fibre splicing experience.

What We’re Looking ForYou’ll be a practical, solutions-focused engineer who takes pride in delivering a high standard of customer service. You’ll need to be adaptable, resilient and confident dealing with customers on site, while also being comfortable working independently and managing your own workload.

This is a field-based position offering a salary of £40,000-£45,000, with the opportunity to work across a varied customer base and develop your technical expertise.

MCS Group is a leading professional recruitment services company resourcing for the specialist IT & Digital, Technical & Engineering and Professional Services recruitment markets in Northern Ireland. MCS Group is widely recognised as a genuine market leader in IT & Digital recruitment in Northern Ireland, with an increasing profile in the Technical & Engineering and Professional Services markets.

At MCS we connect people!! We work with the majority of NI’ leadings employers in the sector, from large foreign direct investment (FDI) organisations to successful, locally owned technology firms, connecting talented professional with the best career opportunities.

Our Team

At MCS Group our track record is impressive and through our highly experienced team we offer employers almost 100 years successful delivery experience in specialist disciplines.

Our consultants know the market and speak your language. They will help you cut through the flannel and will work hard to help you achieve your goals, either as candidate seeking a career improvement or an employer seeking talented people.

Ethics & Values

Honesty, trust and confidentiality are the pillars which underpin everything we do. We are known for treating people with respect and will deal with you in a straightforward manner. We are focused on long term wins for our candidates and clients.