Director, Digital Transformation Leader (Hybrid)

The Global Clinical Supplies Digital Transformation Leader will be responsible for delivering high-impact digital initiatives in support of the GCS digital roadmap. This role will own the strategy and execution framework for specific pillars of the GCS digital roadmap and will focus on translating strategic vision into operational reality.

Reporting to the Senior Director, Head of Clinical Supply Systems, this role will collaborate closely with relevant IT teams, GCS business representatives and leaders, DSCS Digital Technologies, Global Clinical Trial Operations, and external vendors to deliver digital solutions on time, on budget, and at scale.

Primary Activities include, but are not limited to:

Strategic Leadership

• Lead the execution of critical, high-priority digital initiatives defined within the GCS digital roadmap
• Drive project delivery from business-case development through implementation and hypercare.

Cross-Functional Delivery

• Orchestrate matrixed teams comprising GCS business experts, Enterprise IT partners, data scientists, and external software vendors to deliver specific digital capabilities, aligned with business needs

Technology Adoption and Change Management

• Coordinate the change impact assessments and end-user adoption strategy with relevant business stakeholders, ensuring GCS teams are trained and equipped to leverage new capabilities.

Value & Metric Tracking

• Establish and monitor key performance indicators (KPIs) for assigned digital projects to measure user adoption, process efficiency gains, and return on investment (ROI).

SDLC and GxP Support

• Ensure that GCS owned systems comply with relevant GxP requirements (if applicable), and contribute to relevant SDLC deliverables in collaboration with IT partners.

Education: Bachelor’s degree in Supply Chain, Engineering, Computer Science, Information Technology, Life Sciences, or a related field., * Minimum of 10 years of progressive experience in the pharmaceutical, biotechnology, or highly regulated manufacturing industry.

• Minimum of 5 years of hands-on experience leading major technology implementations or digital transformation initiatives within a clinical supply chain, clinical operations, or pharmaceutical supply chain environment.

Technical & Project Delivery: Strong track record of successfully delivering complex digital projects using Agile/Scrum or waterfall methodologies. Understanding of ERP systems (SAP), RTSM/IRT systems, or advanced data platforms is highly preferred.

Influencing & Collaboration: Proven capability to influence and manage cross-functional stakeholders across business and IT domains without direct line authority.

GxP Knowledge: Strong understanding of GxP requirements, computer systems validation (CSV) practices, and pharmaceutical data privacy standards., * Advanced degree (Master’s or MBA).

• Professional certifications in project/product management (e.g., PMP, PMI-ACP, Certified Scrum Product Owner) or Change Management (Prosci).
• Prior experience delivering AI/Machine Learning pilots or robotic process automation (RPA) in a clinical environment.
• Prior experience with clinical supply planning systems, Agile Project Management, Budget Development, Clinical Supply Chain Management, Clinical Trial Management, Cross-Functional Leadership, Data Analysis, Digital Governance, Digital Transformation, Influencing Skills, Performance Metrics, Project Strategy, Risk Management, Stakeholder Management, Strategic Thinking, Technical Project Management

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The salary range for this role is

$173,200.00 - $272,600.00

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.