Technical Analyst

This entry to mid-level Technical Analyst position supports the development of web, mobile, chat, and voice solutions. The role involves collaborating with business analysts, solution architects, developers, and testers to assess needs and define technical system requirements. The successful candidate will work to translate business needs into the technical system requirements of the product., * Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product.

• Proactively identify requirement gaps and issues to product ownership.
• Ensure non-happy path scenarios are considered and handled.
• Advocate for solutions that consider ease of maintenance and component reuse opportunities.
• Leverage documentation and test versions of applications and APIs to inform enhancement opportunities.
• Investigate enterprise and vendor APIs to determine data availability.
• Map data between interfacing systems.
• Assist lead analysts in developing and prioritizing features and epics.
• Participate in all Scrum-related meetings, including project planning, sprint planning, and daily stand-ups.
• Perform application and services tests and validations.
• Create system requirement documentation for applications and services, including interface specifications.
• Provide demonstrations to the internal project team and business stakeholders.
• Work closely with Business, Quality Assurance, and development teams on projects and to address production issues.
• Utilize system documentation, database information, application logs, and scenario testing to determine the root cause of system issues.

• 8 or more years of relevant information technology experience.
• Experience capturing technical requirements for information systems or applications.
• Experience working with APIs.
• Familiarity with multi-tier applications (application layer, services layer, data layer).
• Experience conducting complex technical analysis across multiple products.
• Experience working in an Agile methodology.
• Experience writing requirements for a system.

Technical Skills:

• General understanding or working knowledge of services-oriented architecture/microservices.
• Knowledge of enterprise and vendor API integration.
• Understanding of managing system behavior through configurable variables.
• Knowledge of error handling, XML, and JSON data structures.
• Ability to write SQL queries.

Professional Skills:

• Problem-solving skills and ability to work well under pressure.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership.

Preferred Qualifications

• Experience writing front-end mobile and/or web application requirements.
• Experience writing back-end service requirements.
• Experience using tools such as Postman or SoapUI to exercise APIs.
• Experience in the financial industry.
• Experience working on requirements for native mobile applications.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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