VMware/Windows Systems Engineer
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Job description
BRMi is seeking a VMware/Windows Systems Engineer to support the National Institutes of Health (NIH) CIT Hosting and Storage Services Support program. The Engineer will be responsible for supporting mission-critical hosting and storage services in a complex enterprise environment that supports NIH’s integrated hosting platform and mission-critical biomedical research systems. The Engineer will operate and maintain VMware vSphere infrastructure, Cisco UCS and HyperFlex platforms, and NetApp storage systems., * Operate and enhance VMware vSphere 8/ESXi clusters and vCenter (Linked Mode) across B12 & Sterling; execute HA/DRS, capacity and lifecycle management.
- Manage Cisco UCS B series blades (service profiles, firmware), SAN boot (iSCSI), and NetApp ONTAP (NFS datastores) in a FlexPod pattern; provision/decommission boot LUNs and datastores in partnership with the Storage team.
- Maintain the Cisco HyperFlex DMZ platform; ensure support coverage, patching, and propose a migration path to supported alternatives.
- Drive security and compliance: apply VMware advisories quickly; manage vROps/Aria Operations and Log Insight; forward to Splunk; remediate Tenable/GPO findings with controlled rollouts and customer validation.
- Contribute to application-level HA architecture across sites (no infrastructure DR provided); collaborate with Network Services on load balancing and Cisco ISE requirements.
- Respond to ServiceNow incidents/requests; participate in xMatters on call rotations; triage ScienceLogic alerts; adhere to SMO AIS/ASR authorization and billing processes; document changes and runbooks.
- Assist with vSphere upgrade/migration planning (vSphere 8 EOL next October); evaluate VCF 9 feasibility vs. hardware constraints and alternate strategies aligned to HHS/NIH direction.
- Assist with automation for routine workflows using PowerCLI/PowerShell (and/or Ansible/Python) given the retirement of Aria Automation.
- Support customer events (continuity tests, planned weekend upgrades) and provide excellent technical partnership across NIH customer teams.
- Collaborate with Government personnel, vendors, and cross-functional technical teams to support enterprise hosting services.
- Perform other duties as assigned
Requirements
- BS/BA in a relevant field with 5+ years experience in enterprise VMware operations.
- Hands on experience with Cisco UCS B series, SAN boot, NetApp ONTAP (NFS/iSCSI); strong storage & compute integration skills.
- Experience with vROps/Aria Operations, Log Insight, Splunk, Tenable, and controlled GPO deployments.
- Proficiency with ServiceNow, xMatters, and ScienceLogic monitoring.
- PowerShell/PowerCLI automation; strong documentation/runbook skills.
- Strong Windows Server Administration experience.
- Ability to obtain NIH public trust
- Knowledge of ITIL service management practices.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
Benefits & conditions
Comprehensive Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Employer-Paid Short-Term and Long-Term Disability Insurance 401(k) Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays Educational Assistance
Salary: 95k-110k
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