INFORMATION TECHNOLOGY SUPERVISOR / EMERGENCY APPOINTMENT HOMELESSNESS

Supervises the activities of an Information Technology section within a departmental centralized information technology organization responsible for providing complex information technology services, including planning, design, coordination, development, implementation, maintenance, and support of automated information and telecommunication systems., What will I do as an Information Technology Supervisor?

• Plans, coordinates, supervises and monitors activities of assigned staff involved in various projects, including status, scheduling, prioritizing, training and leading work of implementation teams on related projects.
• Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination
• Analyzes, estimates and assigns staff and resources for projects, including technical and support personnel, consultants and equipment.
• Assists in establishing and monitoring program priorities, objectives and procedures, determining area objectives, targets of service and resource allocations.
• Assists in the development of changes in management plans for new projects, including business process assessment, training requirements and budget preparations and appropriate forms of communication.
• Reviews completed projects to assure compliance with established standards.
• Coordinates activities and computer systems requirements with departmental users to assure current technology needs are met.
• Provides guidance to staff in troubleshooting network communications, software and hardware problems, designing systems logic, debugging system program problems and assisting software vendors with problem resolutions.
• Meets with departmental management to introduce and explain systems improvement concepts and to obtain concurrence with recommended problem solutions.
• Assists management on long-range systems planning., You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
• To receive credit for your education, include a legible copy of all relevant official documents, including your diploma, transcript, or letter/certificate from an accredited institution or email it to HRExams@ph.lacounty.gov within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf
• Official Transcript is a transcript that bears the college seal and states “official and/or copy” issued by the school’s registrar office. A printout of the transcript from the school’s website is NOT considered official and may result in your application being incomplete and rejected.
• We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

***Lead capacity is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed.

**Supervisory capacity is defined as experience providing direct administrative and technical supervision to include planning, assigning, and reviewing work of staff, evaluating employee performance, approving leaves of absence, counseling and recommending discipline.

*****You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

DESIRABLE QUALIFICATION:

• Experience directly supporting IT equipment provisioning and configuration.

OPTION I: A Bachelor’s degree* from an accredited college or university in Computer Science, Information Systems, or a closely related field.

• AND - Four (4) years of recent, full-time, paid experience** in design, development, implementation, operation and maintenance of information systems, one (1) year of which must have been in a lead* or supervisory** capacity.

OPTION II: One (1) year at the level*** of Senior Application Developer , Senior Network Systems Administrator , Senior Operating Systems Analyst or Senior Information Systems Analyst . Experience must have been in a lead* capacity. OPTION III: Five (5) years of recent, full-time paid experience** in design, development, implementation, operation and maintenance of information systems, two (2) years of which must have been in a lead* or supervisory** capacity.

**Recent, full-time, paid experience is considered experience within the last five (5) years.

LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.

With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people’s lives.

A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.

A career path in the County is truly that - a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County.

The path you take is up to you. As a Los Angeles County employee, the opportunities - and the possibilities - are limitless., The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It’s a lasting career with an employer who is committed to your success., The County encourages all employees to take advantage of the many training and development opportunities available., The County offers its employees one of the strongest public-sector benefits packages in the nation.