IT NetSuite Administrator

We are seeking a skilled and proactive IT Administrator to serve as the backbone of our IT operations. This is a hands-on, high-visibility role where you will act as both the primary system administrator and escalation point, supporting a dynamic environment across corporate and manufacturing operations. This opportunity is ideal for tech professionals who excel in problem-solving, ownership, and continuous improvement, and who take pride in delivering reliable, secure IT systems.

What You’ll Do: Manage and administer user accounts, permissions, and access controls across platforms like Microsoft 365, ERP systems, VPN, and endpoint security tools Oversee identity lifecycle management (onboarding, transitions, and offboarding) Act as the primary IT support contact, resolving Tier 1-2 issues efficiently and within SLA Perform troubleshooting and root-cause analysis using structured diagnostic methods Deploy and maintain workstations, mobile devices, printers, and plant-connected equipment Manage network access (wired, wireless, VPN) across office and production environments Maintain accurate IT asset inventory and lifecycle tracking Strengthen endpoint security through antivirus monitoring and email filtering Create and maintain technical documentation and knowledgebase articles Collaborate with vendors and internal teams on system improvements and implementations Support IT audits, compliance efforts, and process standardization initiatives, You will play a critical role in maintaining secure and stable IT operations Opportunity to influence technology improvements and system upgrades Exposure to both corporate IT infrastructure and manufacturing technology environments Work alongside leadership on strategic IT initiatives and growth plans

Work Environment: Mixture of desk-based and on-site technical support Exposure to manufacturing settings (noise, PPE requirements, varying temperatures) Requires mobility (walking, stairs) and occasional lifting of equipment

Who Should Apply:This role is designed for high-caliber IT professionals who: Take ownership and accountability seriously Thrive in environments where no two days are the same Are driven to improve systems, processes, and user experience Can balance technical expertise with strong customer service, AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Do you have experience in Vendor coordination?, 2+ years of experience in IT support or systems administration Strong knowledge of Microsoft 365, user access management, and endpoint security Experience supporting ERP systems (e.g., Sage 100 or similar) is highly desirable Proven ability to troubleshoot, prioritize, and resolve technical issues independently Strong communication skills with the ability to support both technical and non-technical users Organized, detail-oriented, and committed to documentation and process improvement Comfortable working in a fast-paced, multi-environment setting (office + manufacturing) CompTIA A+ (preferred) or equivalent hands-on expertise

Pulled from the full job description

• 401(k)
• Vision insurance
• Dental insurance
• Paid sick time