Staff Software Engineer, Agentic Platform

About the Role

We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, influencing long-term technical direction.

Responsibilities

• Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
• Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
• Work with product, data, platform, and security teams to productionise shared AI capabilities
• Design services that are reliable, secure, observable, and easy for other teams to adopt
• Help shape reusable engineering patterns for AI-enabled workflows
• Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Qualifications

• Strong backend or platform engineering experience in production environments
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design
• Experience integrating internal and third-party platforms
• Comfort working in ambiguity and turning emerging needs into robust platform components
• Strong focus on quality, reliability, and developer usability
• Experience with AI infrastructure or orchestration is helpful, but not essential
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core is valuable, but not essential

Technical Stack

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first two weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

Benefits

• Flexible working options
• Group Life Insurance
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 25 days holiday with the ability to buy extra days
• 3 days for L&D or volunteering time off per year
• We invest in your development with a £1,000 professional L&D budget per year
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
• Spacious brand-new office near Old Street with an all-day snacks bar
• Enhanced family-friendly leave
• Sabbatical leave

EEO Statement

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Strong backend or platform engineering experience in production environments
• Good judgement across APIs, distributed systems, cloud infrastructure, and service design
• Experience integrating internal and third-party platforms
• Comfort working in ambiguity and turning emerging needs into robust platform components
• Strong focus on quality, reliability, and developer usability
• Experience with AI infrastructure or orchestration is helpful, but not essential
• Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core is valuable, but not essential

Technical Stack

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language)
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
• Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
• Docker, Terraform, EKS used by the Cloud team to run the platform
• DataDog and Rollbar to keep it running
• GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first two weeks
• Angular 2+ with ngrx on Web, Flutter for the Mobile App
• Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management

• Flexible working options
• Group Life Insurance
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 25 days holiday with the ability to buy extra days
• 3 days for L&D or volunteering time off per year
• We invest in your development with a £1,000 professional L&D budget per year
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
• Spacious brand-new office near Old Street with an all-day snacks bar
• Enhanced family-friendly leave
• Sabbatical leave