DESKTOP ADMINISTRATOR L2

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1. Provide front-line Tech Bar support for walk-in users, including issue intake, troubleshooting, resolution, and escalation when required.
2. Troubleshoot laptops, desktops, peripherals, mobile devices, printers, collaboration tools, and standard business applications.
3. Support new hire onboarding, device setup, user profile configuration, software installation, and basic hardware replacement.
4. Perform Windows 11 imaging, workstation provisioning, device refresh support, and endpoint configuration as per customer standards.
5. Ensure all Tech Bar activities follow security, compliance, privacy, and customer process requirements.
6. Maintain accurate asset records for device issuance, returns, swaps, accessories, loaner devices, and depot stock coordination.
7. Create, update, and manage ServiceNow tickets with clear work notes, accurate categorization, timely follow-ups, and SLA adherence.
8. Provide professional, customer-focused support at the Tech Bar and coordinate with resolver teams, vendors, and field services as needed.
9. Maintain onsite availability during Tech Bar operating hours and support nearby office locations or extended coverage as required., Akkodis is seeking a System Administrator for a Contract with a client in Indianapolis, IN. The ideal candidate will be responsible for providing L2 desktop support, troubleshootin… + 6 days ago

1. Hands-on experience providing walk-in Tech Bar support for desktops, laptops, peripherals, accessories, and standard applications.
2. Strong customer communication skills with the ability to explain technical issues clearly and professionally to end users.
3. Good troubleshooting and problem-solving skills with the ability to work well with diverse users, teams, and resolver groups.
4. Experience supporting Windows 11, Microsoft 365, Teams, VPN, printers, mobile devices, and basic Mac OS issues.
5. Knowledge of incidents, service request, and knowledge management processes using ServiceNow or similar ticketing tools.
6. Ability to prioritize walk-in requests, manage queue volume, follow defined processes, and meet SLA expectations.
7. Ability to lift at least 50 lbs. and handle device movement, setup, and Tech Bar stock support. Certifications

Windows 11, Microsoft 365, Teams, ServiceNow, Dell laptops/desktops, printers, mobile devices, basic Mac OS support Mandatory Skills: Desktop Support . Experience: 1-3 Years . The expected compensation for this role ranges from $35,500 to $76,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention., + $60,000 per year Shift: Mon-Fri, 8:30am-5pm Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all asp…

• 25 days ago + *

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com., If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. © 2026 Wipro Limited × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can’t be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:

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