Forward Deployed Engineer

• Make an enterprise design system agent-ready so AI tools generate faithful, on-system code: fix tokens, naming, and guidelines, wire up Code Connect, and run evals
• Get Make Local, Code Layers, and our newest products working in a customer’s real environment, writing code, config, agent skills, and guideline files against their systems and ours
• Run technical discovery: understand a customer’s dev environment, toolchain, and constraints, then scope the fastest credible path to value, in addition to setting the customer up for long term success
• Debug hard, unfamiliar integration problems (git workflows, CI, dev-environment setup, non-standard stacks)
• Build LLM-powered workflows: MCP setup, agent skills, and prompt engineering tuned to each customer’s context
• Turn one-off solutions into reusable playbooks and product feedback, so patterns you solve once become self-serve or shipped product
• Bring field friction back to Figma’s Product and Engineering orgs, influence what gets built next, and often build it, * Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

• 5+ years of experience shipping production software end-to-end, including meaningful experience working directly with customers or partner teams
• Strong engineering fundamentals and adaptability, with the ability to quickly navigate unfamiliar codebases, languages, and technical environments to deliver production-ready solutions
• Experience with design systems and design-to-code workflows, including tokens and component libraries, or a demonstrated ability to ramp quickly in this space
• Excellent customer-facing communication and technical partnership skills, with the ability to build trust with senior engineers and translate customer needs into actionable product and engineering solutions
• Proficiency in TypeScript/JavaScript or Python, with hands-on experience integrating APIs and SDKs, troubleshooting toolchains and CI environments, and navigating enterprise requirements such as SSO, security reviews, access controls, data residency, and compliance frameworks, * Comfort operating in ambiguous, evolving problem spaces, with the ability to take end-to-end ownership and drive solutions independently
• Strong product mindset, with a track record of identifying patterns from customer engagements and translating field learnings into clear, actionable product feedback
• Background in forward-deployed engineering, solutions engineering, professional services, developer experience, or a similar customer-facing technical role
• Familiarity with developer tools, design-to-code workflows, or AI/LLM products, including tools such as Code Connect, Storybook, Style Dictionary, or comparable technologies
• Proven ability to partner cross-functionally with Sales, Customer Experience, Solutions Architecture, or related teams to deliver complex enterprise engagements, Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer-provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000-$376,000 USD

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life-whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!

Figma is building its founding Forward Deployed Engineering team to solve the complex, real-world challenges that emerge when bringing Figma’s products into large-scale enterprise environments. As a Forward Deployed Engineer, you’ll embed directly with strategic customers, working across their codebases, design systems, developer environments, and workflows to make Figma’s products successful within their unique technical constraints. You’ll tackle the hardest adoption challenges hands-on, from complex frontend stacks and legacy systems to security and access requirements, while building trusted partnerships with customers’ senior engineering teams.

This is a senior/staff-level engineering role within Product and Engineering, not a sales or services function. You’ll write Figma product code and turn insights from the field into scalable improvements that make the path easier for every customer that follows. Working closely with Figma’s Product, Engineering, Sales, and Customer Experience teams, you’ll help shape both the product and the playbook for a brand-new function. The role is highly collaborative, deeply customer-facing, and built for engineers who thrive in ambiguity, take end-to-end ownership, and want to solve the highest-impact problems at the intersection of product, engineering, and customer needs.

This is a full time role that can be held from one of our US hubs or remotely in the United States.