System Administrator
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Role details
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Job description
The ideal candidate will have broad systems administration and technical support experience and be comfortable working across system maintenance, troubleshooting, user support, documentation, onboarding, and training activities. This position is primarily remote, with preference for candidates located in the San Antonio, Texas area., * Support administration and maintenance of production and non-production system environments.
- Troubleshoot system, application, and user issues.
- Assist with software installation, configuration, patching, updates, backups, and routine system maintenance.
- Support system monitoring and resolution of technical issues.
- Assist with user onboarding, account setup, and access-related activities.
- Develop and maintain system documentation, operating procedures, and user support materials.
- Support administrator and end-user training activities.
- Work with application, database, cybersecurity, and program management personnel to resolve issues and maintain system availability.
- Support testing, system updates, and implementation activities.
- Participate in occasional after-hours maintenance or critical system support when required.
Requirements
- Active DoD Secret security clearance.
- CompTIA Security+ or equivalent DoD-recognized cybersecurity certification.
- Experience performing systems administration, technical support, application support, or similar IT functions.
- Experience troubleshooting Windows and/or Linux systems, applications, or enterprise IT environments.
- Working knowledge of system maintenance, patching, user administration, and basic cybersecurity practices.
- Ability to develop clear technical documentation and operating procedures.
- Strong communication and customer support skills.
- Ability to work independently and as part of a distributed technical team.
- Ability to meet DoD/DHA personnel security and network access requirements., * Experience supporting DoD, Federal Government, or other regulated environments.
- Experience with Microsoft Azure, AWS, or other cloud environments.
- Experience with enterprise monitoring or IT service management tools such as ServiceNow.
- Familiarity with DISA STIGs, vulnerability remediation, or RMF environments.
- Experience supporting databases or enterprise applications.
- Experience creating training materials, user guides, or technical procedures.
- Experience providing technical training or onboarding support.
- Candidates located in the San Antonio, Texas area are preferred.
About the company
Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community.
At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer’s success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks and operational processes.
We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan.
Semper Valens Solutions is an Equal Opportunity Employer
Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
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