Senior Manager, IT

Duties: Partner and collaborate with business stakeholders and process owners to develop a comprehensive roadmap spanning SAP S/4HANA, SAP S/4HANA Cloud for Receivables Management, SAP Commerce Cloud, and SAP Paybacks and Chargebacks by Vistex. Lead and manage the SAP Order to Cash (OTC) process, including configuration, integration, customization, master data, and reporting for efficient delivery of sales, invoicing, credit management, pricing, delivery, and customer service. Design and implement reporting and analytics solutions for order to cash processes, leveraging SAP S/4HANA and SAP Analytics Cloud to enable data-driven decision-making and continuous process improvement. Manage the organization’s IT Order to Cash processes, ensuring alignment with Builders FirstSource’s business transformation strategy and principles. Manage and mentor a team of IT Business Analysts, Software Engineers and Subject Matter Specialists to ensure effective collaboration, knowledge sharing, and delivery of high-quality solutions. Develop team members’ skills and career paths through coaching, feedback, and training opportunities, fostering a culture of continuous improvement and innovation. Develop and monitor objectives and key results (OKRs) for technology Order to Cash processes, establishing corresponding KPIs to track progress and measure success. Analyze KPI data, identify trends, and recommend areas for improvement to ensure continuous optimization of Order to Cash processes. Provide regular reports and updates to stakeholders and leadership, including insights and recommendations based on KPI data analysis. Apply design thinking principles to develop innovative solutions that enhance the end-user experience in Order to Cash processes, incorporating user feedback and insights for a user-centered approach. Leverage SAP Business Technology Platform’s (BTP) extensibility capabilities to innovate, differentiate, and enhance our order to cash capabilities. Supervise assigned team members (in-person and remote): plan, assig and direct work; performance management; conduct performance reviews., 1. Configuration of SAP Sales & Distribution, Order to Cash, SAP Commerce Cloud, and Receivables Management;

1. Business/Financial Management;

2. Product Development;

3. Solution Design;

4. Contract Management;

5. Data Management and Enterprise Integration Technology platforms;

6. Data modeling and integration frameworks; and

7. IT Practices and Frameworks: ITIL, SDLC, or Agile.

This position was posted on 8/21/2026 and we anticipate it will be open for a minimum of five days, though it may be open for a longer period. We encourage your prompt application.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.

Requirements: Employer will accept a Bachelor’s degree in Electronics Engineering, Computer Science, or related field and 72 months of progressive, post-baccalaureate experience in the job offered or in a related occupation.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource’s benefits offerings are available here www.bldrbenefits.com.

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.