Low Code System Administrator

In this role, you’ll work closely with clinical, operational, and technical teams to translate business needs into scalable, secure, and user-friendly solutions using Microsoft Power Platform and Microsoft 365 technologies. You’ll manage solutions throughout their lifecycle, from requirements gathering and development through deployment, support, and continuous improvement., Power Platform Administration & Development

• Design, build, test, deploy, and support low-code applications and workflow automations.
• Administer Microsoft Power Platform, including:
• Power Apps
• Power Automate
• Power BI
• Dataverse
• SharePoint
• Microsoft Teams
• Develop secure, scalable solutions that support clinical, operational, compliance, and administrative workflows.
• Integrate enterprise data sources such as SQL databases, APIs, SharePoint, and cloud platforms.
• Develop, Administer, and support low-code applications and workflow solutions using Appian, as assigned.

Support & Optimization

• Troubleshoot applications, automation, integrations, permissions, and data connections.
• Manage incidents, service requests, enhancements, and production support activities.
• Monitor solution performance, usage, workflow failures, and capacity to identify opportunities for improvement.
• Coordinate testing, deployments, upgrades, and go-live support.

Governance & Security

• Maintain platform governance, security, and application lifecycle management standards.
• Implement access controls, data protection policies, security roles, and environment management practices.
• Support compliance, privacy, and audit requirements.

Collaboration & Documentation

• Partner with stakeholders to gather requirements, document workflows, and define business rules.
• Create technical documentation, testing records, release notes, and knowledge articles.
• Provide user training, demonstrations, and adoption support.
• Evaluate emerging Power Platform technologies and recommend solutions that deliver business value.

• Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business, or related field (or equivalent experience).
• 3+ years of experience supporting, administering, developing, or configuring business applications, low-code platforms, workflow automation, or reporting solutions.
• Hands-on experience with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse.
• Experience supporting application lifecycles, including requirements gathering, testing, deployment, change management, and production support.

• Strong understanding of:

• Data integration and APIs
• Application security and governance
• Microsoft 365 technologies

• SQL and relational data concepts

• Excellent analytical, problem-solving, communication, and customer service skills.

• Ability to work independently in a remote environment and manage multiple priorities.

Preferred Qualifications

• Experience in healthcare, Clinical Informatics, EMS, or other highly regulated environments.

• Experience with:

• Copilot Studio
• Appian
• Power Pages
• AI Builder
• Power Platform Center of Excellence (CoE)

• Managed Environments

• Experience integrating Power Platform with SQL, Azure services, Snowflake, Databricks, or enterprise data platforms.
• Power BI development and reporting experience.
• Microsoft Power Platform, Power BI, Azure, or related certifications.
• Knowledge of healthcare privacy, security, and compliance requirements.

Key Competencies

• Customer Focus
• Collaboration & Relationship Building
• Critical Thinking & Problem Solving
• Quality, Security & Compliance Mindset
• Communication & Documentation
• Organization & Time Management
• Adaptability & Continuous Learning
• Initiative & Accountability

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors-keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services. EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.