JIRA Developer

• Design, configure, customize, and maintain JIRA projects, workflows, screens, fields, issue types, permissions, notifications, and schemes.
• Develop and maintain JIRA automation rules to improve team productivity and streamline business processes.
• Build and support integrations between JIRA and other enterprise applications using REST APIs, webhooks, and other integration technologies.
• Develop custom solutions, scripts, and extensions to enhance JIRA functionality where out-of-the-box capabilities are insufficient.
• Analyze business and technical requirements and translate them into effective JIRA solutions.
• Partner with development, QA, DevOps, product, and project management teams to understand their processes and improve workflow efficiency.
• Manage JIRA workflows and configurations across development, test, and production environments.
• Troubleshoot and resolve JIRA configuration, workflow, integration, performance, and user-access issues.
• Establish and maintain JIRA configuration standards, governance, documentation, and best practices.
• Support JIRA upgrades, migrations, releases, and platform maintenance activities.
• Monitor system performance and proactively identify opportunities for optimization.
• Develop reports, dashboards, filters, and metrics to provide meaningful visibility into project and team performance.
• Provide technical guidance and support to JIRA administrators and end users.
• Maintain appropriate security, access controls, and permissions within the JIRA environment.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
• 5+ years of hands-on experience developing, configuring, or administering JIRA.
• Strong knowledge of JIRA workflows, issue types, screens, custom fields, schemes, permissions, notifications, dashboards, and reporting.
• Experience with JIRA automation and workflow customization.
• Experience developing or supporting integrations using REST APIs, webhooks, and JSON.
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Experience with scripting or programming languages such as JavaScript, Groovy, Python, or Java.
• Strong analytical and problem-solving skills.
• Ability to translate business requirements into technical solutions.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience developing custom JIRA integrations and applications.
• Familiarity with CI/CD tools and DevOps practices.
• Experience with Git, GitHub, GitLab, Bitbucket, or similar source-control platforms.
• Experience with SQL and relational databases.
• Experience supporting enterprise-scale JIRA environments and migrations.

Core Competencies

• JIRA/Atlassian Expertise: Deep understanding of JIRA capabilities, configuration, customization, and administration.
• Development: Ability to build scripts, integrations, and custom solutions.
• Problem Solving: Ability to diagnose complex technical and workflow issues and develop practical solutions.
• Communication: Ability to work effectively with both technical and non-technical stakeholders.
• Collaboration: Strong partnership skills across engineering, product, QA, DevOps, and business teams.
• Continuous Improvement: Ability to identify opportunities to automate processes and improve user experience.
• Attention to Detail: Strong focus on configuration quality, security, documentation, and maintainability.