Migration Delivery, Deployment Strategist

Salesforce is hiring Deployment Strategists - engagement leaders who serve as the operational backbone, program lead, and business strategist for high-stakes customer migrations and platform modernizations. Operating in an AI-native delivery framework, you own the end-to-end delivery lifecycle for fast-paced, high-impact engagements (typically 12 weeks or less) that transition enterprise customers to modern platforms like MC Next, Revenue Cloud, Tableau, and Data Cloud.

You’re a hybrid of Program Manager, Engagement Lead, and Business Analyst. Rather than managing a schedule from the sidelines, you lead engagement strategy, direct cross-functional delivery pods, run executive governance, and use modern AI tools to accelerate discovery and execution - keeping complex migrations on track and ensuring enterprise customers see value fast. What You’ll Be Doing

Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery Migration Strategy Execution Oversight Value Realization & Handoff

Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks

Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners - keeping them unblocked and aligned on scope and delivery dates

Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes

Lead steering committee reviews and help customers navigate organizational change

Personally lead discovery workshops and “Jobs-to-be-Done” reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns

Use AI tools (Claude, Cursor, Copilot, and automation agents) to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows

Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption, Experience building or refining AI-accelerated delivery playbooksWhat’s in It for You You’ll operate at the center of Salesforce’s highest-stakes customer migrations, with direct influence on how enterprises modernize their platforms. You’ll work alongside Professional Services, SI partners, and product teams while pushing the boundaries of AI-native delivery.Our Commitment to Equality Salesforce is an equal opportunity employer. We believe in equal treatment for all employees and applicants, and we are committed to building a workforce that reflects the diverse communities we serve - hiring without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected status.

8+ years leading enterprise customer delivery, technical program management (TPM), engagement management, or management consulting for enterprise SaaS transitions

Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline

Strong background in program governance, scope management, business process analysis, and executive stakeholder management

Experience orchestrating delivery alongside Professional Services teams, System Integrators (SIs), and external customer teams

Broad working understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, or Data Cloud)

Practical experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency

Willingness to travel up to 25% to customer sites as needed

Degree or equivalent relevant experience required. Preferred Qualifications

Prior experience in a Success Architect, Solution Architect, or similar customer-facing delivery role at an enterprise software company

Familiarity with Salesforce’s platform ecosystem and migration methodologies

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis.