Control-M Engineer - Remote / Telecommute

• Develop conceptual, logical, and physical IT engineering designs that support infrastructure requirements across business and technical application projects.
• Ensure availability, resiliency, and secure orchestration of mission-critical workloads.
• Contribute to modernization initiatives including automation-first orchestration, jobs-as-code, API-driven integration, and multi-environment scheduling capabilities.
• Install, configure, upgrade, and patch Control-M Servers and Agents across multi-site environments.
• Design, implement, and maintain job scheduling workflows, workload orchestration, and user/security configuration.
• Conduct operational health checks, monitor system performance, and ensure compliance with enterprise standards and audit/security requirements.
• Assess testing requirements, prepare testing strategies, and develop implementation and transition plans.
• Analyze and revise system logic, documentation, and technical standards as needed.
• Troubleshoot and resolve complex hardware, software, OS, and networking issues impacting scheduling infrastructure.
• Perform change and problem management using standard tools and organizational policies.
• Complete customer service requests including new agent deployments and environment setup.
• Document issues, solutions, and workarounds in a maintained internal knowledge base.
• Provide on-call coverage as required to support 24x7 scheduling operations.
• Support Automation API, jobs-as-code adoption, workflow modernization, and enterprise integration.
• Participate in modernization roadmap work including resiliency engineering and cloud-aligned scheduling.
• Lead technical and complex engineering projects using available resources.
• Train technical staff on Control-M tools, platform functionality, and engineering standards.
• Report solution gaps, platform issues, and resiliency risks to management.
• Partner with business lines, infrastructure teams, security, and operations for cross-functional alignment.
• Apply risk management discipline in decision-making to ensure compliance with internal standards and audit guidelines.

• Bachelor s Degree or equivalent experience.
• 6 9+ years of relevant work experience in IT engineering, infrastructure operations, or workload automation.
• Comprehensive knowledge of Control-M administration including Server and Agent installation, configuration, job scheduling, and workflow design.
• Experience with Control-M multi-environment orchestration (on-prem and CoLo).
• Strong hands-on experience with Linux/Unix and Windows Server administration.
• Proficiency in shell scripting using Bash or PowerShell and log analysis skills.
• SQL skills and basic database troubleshooting for PostgreSQL or Oracle.
• Understanding of networking fundamentals including TCP/IP, ports, and firewall configuration.
• Experience with Control-M Configuration Manager, scheduling functions, and user management.
• Familiarity with ITSM tools such as ServiceNow or Jira and monitoring tools like Splunk or Dynatrace.
• Strong documentation, root cause analysis, and problem-solving skills.
• Excellent interpersonal, negotiation, and communication skills with strong attention to detail., * Experience with Control-M Automation API, Workload Archiving, and Application Integrator.
• Advanced scripting in Python, CI/CD pipeline integration, or infrastructure-as-code using Ansible or Terraform.
• Cloud platform exposure with AWS, Azure, or Google Cloud Platform.
• Advanced SQL, database tuning, and performance optimization.
• Security integration experience with SIEM tools, SSL, or Venafi.
• Experience with Agile, SAFe, or scaled enterprise delivery.
• ITIL Foundation or BMC Control-M certification.

Skills:

• Control-M Administration.
• Linux/Unix.
• Windows Server.
• Bash.
• PowerShell.
• SQL.
• PostgreSQL.
• Oracle.
• TCP/IP.
• ServiceNow.
• Jira.
• Splunk.
• Dynatrace.
• Python.
• Ansible.
• Terraform.
• AWS.
• Azure.
• Google Cloud Platform.

Qualification And Education:

• Bachelor s Degree in a related field or equivalent professional experience.
• Minimum of 6 years of experience in workload automation or IT infrastructure engineering.

Physical Requirements(Due to nature of job, The candidate must have):

• Ability to use standard office equipment including computers, phones, and copiers.
• Ability to sit, stand, push, and pull.
• Ability to lift 20 lbs or more.