SAP SuccessFactors Specialist

We are currently seeking a SAP SuccessFactors Specialist to join our Internal Technology team, on a full-time basis.

This is an exciting time to join Aurora as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors.

In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the Aurora project team and selected SAP SuccessFactors implementation partner.

On reaching go-live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors within Aurora, using a continuous improvement approach whilst always placing security at the forefront of all design decisions.

You will collaborate with the P&C Systems Manager, Business Analyst and P&C function to understand business requirements and translate them into effective solutions.

Key Responsibilities

System Maintenance & Business Support

• Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs.
• Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment.
• Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues.
• Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates.
• Develop and maintain strong Information Security standards in line with ISO 27001.

Integration Management

• Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate.
• Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists.
• Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions.
• Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility.
• Responsible for ensuring that the Aurora change management procedures are followed and that deliverables are to agreed time, quality and cost objectives.

Reporting & Data Analysis

• Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into Aurora P&C Centre of Excellence areas.
• Conduct regular system audits to ensure data accuracy and integrity.

Documentation & Training

• Document all system enhancements in line with the Aurora Internal Technology change management procedures.
• Assist with the documentation of P&C business processes related to the SAP SuccessFactors system.
• Help create and deliver training content to the SAP SuccessFactors end-user base.

Compliance & Security

• Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure.
• Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations.

Skills, Knowledge and Expertise

Required attributes:

• Minimum of 3 years hands-on experience supporting, configuring and administering SAP SuccessFactors in a global setting
• Strong understanding of the SAP SuccessFactors system architecture
• SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module
• Strong understanding of P&C best practice processes across core SuccessFactors modules
• The ability to work in a fast-paced environment and able to communicate technical concepts to technical and non-technical stakeholders appropriately
• Experience of working with agile methodologies, using tools such as Jira
• Flexible approach to work, positive, can-do attitude, and a team player
• The ability to work independently, to deadlines, managing priorities and making informed technical decisions
• Excellent interpersonal skills with ability to build relationships at all levels
• SAP SuccessFactors EC Time Management certification
• SAP SuccessFactors Onboarding certification
• SAP SuccessFactors Performance & Goals certification

Benefits

• Private Medical Insurance
• Parental Support
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

• Minimum of 3 years hands-on experience supporting, configuring and administering SAP SuccessFactors in a global setting
• Strong understanding of the SAP SuccessFactors system architecture
• SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module
• Strong understanding of P&C best practice processes across core SuccessFactors modules
• The ability to work in a fast-paced environment and able to communicate technical concepts to technical and non-technical stakeholders appropriately
• Experience of working with agile methodologies, using tools such as Jira
• Flexible approach to work, positive, can-do attitude, and a team player
• The ability to work independently, to deadlines, managing priorities and making informed technical decisions
• Excellent interpersonal skills with ability to build relationships at all levels
• SAP SuccessFactors EC Time Management certification
• SAP SuccessFactors Onboarding certification
• SAP SuccessFactors Performance & Goals certification

• Private Medical Insurance
• Parental Support
• Employee Assistance Programme (EAP)
• Local Oxford Discounts
• Cycle-to-work Scheme
• Flu Jabs