Network Engineer I

Position Description:The Network Engineer I is responsible for assisting with the technical design/architecture, configuration, and implementation of core elements that comprise the company’s enterprise data networks. The Network Engineer I serves as a technical consultant within multiple project teams and is responsible for the effective and timely delivery of networking solutions to meet the defined needs of the organization. The Network Engineer I is considered to be the resident technical expert within the network space., * Assists with the planning, design, and implementation of large enterprise network solutions to support the enterprise

• Provides support and follows direction of the senior engineering team members
• Works in conjunction with multiple project team members to refine project-specific requirements and meets project deliverables within the networking space
• Provides tier-3 level technical support and resources to the network operations team to resolve networking issues with a strong focus on customer service
• Creates and maintains comprehensive technical design documentation for proposed and implemented solutions
• Works with Solutions Architects to assist in technical evaluation of potential new technologies and vendor selection
• Supports the Network Operations Team by facilitating effective service transition, conducts regular training, and processes development
• Provides routine support to other teams as needed (i.e., firewall rules, traffic examination, routing changes, etc.)
• Assists in remediating MI’s (major incidents) during the course of network-related service outages
• Collaborates with the Network operations team to deploy/maintain the SDWAN infrastructure - HPE (SilverPeak), Cisco Meraki, Zscaler, and Cisco ISE
• Performs other duties as assigned/necessary, * Participates in and completes the company’s compliance program requirements and adheres to the Code of Conduct, Company policies, and applicable federal and state requirements
• Sets an example for other employees regarding how the Company’s Code of Conduct and Compliance Program is applied and observed every day when dealing with customers, business operations, or other team members
• Reports potential violations of company policy, Code of Conduct, and/or applicable laws and regulations to the company hotline, through the chain of command, to the Compliance and Ethics Department, or through other channels made available by the company for reporting potential violations
• Promotes an environment in which other employees are encouraged to report potential violations
• As appropriate, provides input and suggestions regarding areas in which policies, procedures, workflows, and/or controls can be improved to enhance compliance

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

• Bachelor’s degree in Information Systems, Computer Science, Electrical or Mechanical Engineering, or other engineering related field and 1+ years of directly related network engineering experience, Or, At least 3 years of experience managing and supporting large- enterprise infrastructure/network environments - designing, planning, documenting and implementing LANs and WANs
• CCNA, CCNP, CCIE or CWNA preferred
• Current knowledge of network security technologies - including, but not limited to: Palo Alto Firewalls, Cisco Firepower, Cisco ISE
• Current knowledge of S2S VPN configuration and maintenance support
• Hands-on experience with network hardware, specifically Cisco routers and switches (4500/Nexus 9K - 2800/2900/4300)
• Advanced knowledge of Dynamic Routing Protocols: OSPF, EIGRP, and BGP
• Advanced knowledge of enterprise-level WAN and Internet circuits configuration and maintenance support, along with inter-data center connectivity
• Experience with Cisco Application Centric Architecture (ACI) preferred
• Conceptual understanding of Zscaler cloud-based content filtering platform and advanced firewall
• Experience using packet capture software such as Wireshark and other sniffer tools; ability to perform comprehensive network performance analysis
• Familiarity with SD-WAN infrastructure; preferred experience with Aruba/Silver Peak SD-WAN solution
• Advanced understanding of TCP/IP network protocols, including common application protocols
• Experience with Cisco Meraki wireless and switch configuration and management
• Strong experience with core data center and campus environment networking technologies
• Preferred experience with SolarWinds
• Able to adapt to a rapidly changing environment
• Flexibility with availability to work outside of normal business hours to complete planned change tasks, troubleshooting, or emergency work as required
• Positive, self-motivated individual who can complete tasks independently
• Strong vendor management skills and ability to hold them accountable for SLAs
• Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills
• Proficiency in the English language is required