Managed Services - Powerapps Developer

Role Overview

• The Power Platform Developer in Managed Services operates as a shared technical resource across HSO Customer Teams, embedded into the Managed Services delivery model.
• The role provides specialist Power Platform and Power Pages capability to multiple Customer Teams, supporting live customers as required.
• The role combines hands-on development, deep troubleshooting, and small change / optimisation delivery across multiple customers.
• You will work closely with Service Delivery Managers, Customer Teams, and Technical SMEs, providing day-to-day development capability to maintain, optimise, and extend customer solutions in line with managed service contracts.
• This role is well suited to a developer who enjoys variety, problem-solving, and working across complex integrated environments.

Key Responsibilities

• Support and enhance existing customer solutions built on the Microsoft Power Platform.
• Deliver small projects, changes, and optimisation activities within Managed Services, to time, budget and quality.
• Troubleshoot complex Power Platform and Power Pages issues in live production environments.
• Develop and maintain:
• Power Apps (Canvas & Model-Driven)
• Power Automate flows
• Dataverse data models
• Power Pages portals
• Build and support integrations using:
• Custom connectors
• Azure Functions
• REST APIs
• React Apps - React-Based extensions (e.g. Power Pages custom components, Power Apps Component Framework (PCF))
• Perform deep Power Pages troubleshooting, including Punch-out / Punch-in scenarios.
• Support customers operating in integration-heavy environments.
• Collaborate with Customer Teams to:
• Provide technical input
• Estimate changes
• Recommend optimisation approaches
• Work within managed service processes including incident, problem, and change management
• Ensure solutions align to HSO security, quality, and engineering standards
• Contribute to continuous improvement of Managed Services development patterns, tooling, and standards.

Compliance & Internal Governance

• Ensure timely completion of internal processes in accordance with the Company Handbook.
• Work in alignment with HSO’s Quality System and governance requirements.
• Ensure all deals are compliant with HSO management authorisations rules.

Core Power Platform Skills

• Strong experience with Microsoft Power Platform, working as a developer across multiple projects.
• Power Apps (Canvas & Model-Driven)
• Power Automate
• Dataverse
• Hands-on experience developing Power Pages.
• Liquid templating for Power Pages.

Pro-Code & Integration Skills

• React / TypeScript / Fluent UI, including Power Apps Component Framework (PCF).
• Bootstrap and advanced front-end styling.
• Custom connectors for Power Platform.
• Azure Functions.
• REST APIs and API Connect integration patterns.
• Strong understanding of software engineering principles beyond low-code configuration.

Troubleshooting & Enterprise Experience

• Deep Power Pages portal troubleshooting.
• Experience in integration heavy enterprise environments.
• Power BI and reporting layer integration.
• Experience supporting live production systems.

Ways of Working

• Comfortable working across multiple customers and priorities.
• Experience working in Agile / DevOps or ALM-driven environments.
• Clear technical documentation and communication skills.

Desirable Skills

• Dynamics 365 business application exposure.
• Power Platform governance, environment strategy, and security.
• Azure DevOps or GitHub Actions.
• Automated testing for front-end and APIs.
• Microsoft certifications (Power Platform, Azure, Dynamics 365).
• C# / .NET development for Dataverse plugins and Azure-based extensions.
• JavaScript for Dynamics 365 / Dataverse client-side customisation.
• Understanding of Dataverse security, forms, business rules, and solution layering.
• Experience troubleshooting custom CE extensions as part of integrated Power Platform solutions.

Personal Qualities

• Strong analytical and problem-solving mindset.
• Calm and methodical when working on live customer issues.
• Proactive, self-motivated, and accountable.
• Comfortable engaging directly with customer-facing teams.
• Collaborative team player within a Managed Services environment.

• Strong experience with Microsoft Power Platform, working as a developer across multiple projects.
• Power Apps (Canvas & Model-Driven)
• Power Automate
• Dataverse
• Hands-on experience developing Power Pages.
• Liquid templating for Power Pages.

Pro-Code & Integration Skills

• React / TypeScript / Fluent UI, including Power Apps Component Framework (PCF).
• Bootstrap and advanced front-end styling.
• Custom connectors for Power Platform.
• Azure Functions.
• REST APIs and API Connect integration patterns.
• Strong understanding of software engineering principles beyond low-code configuration.

Troubleshooting & Enterprise Experience

• Deep Power Pages portal troubleshooting.
• Experience in integration heavy enterprise environments.
• Power BI and reporting layer integration.
• Experience supporting live production systems.

Ways of Working

• Comfortable working across multiple customers and priorities.
• Experience working in Agile / DevOps or ALM-driven environments.
• Clear technical documentation and communication skills.

Desirable Skills

• Dynamics 365 business application exposure.
• Power Platform governance, environment strategy, and security.
• Azure DevOps or GitHub Actions.
• Automated testing for front-end and APIs.
• Microsoft certifications (Power Platform, Azure, Dynamics 365).
• C# / .NET development for Dataverse plugins and Azure-based extensions.
• JavaScript for Dynamics 365 / Dataverse client-side customisation.
• Understanding of Dataverse security, forms, business rules, and solution layering.
• Experience troubleshooting custom CE extensions as part of integrated Power Platform solutions., * Strong analytical and problem-solving mindset.
• Calm and methodical when working on live customer issues.
• Proactive, self-motivated, and accountable.
• Comfortable engaging directly with customer-facing teams.
• Collaborative team player within a Managed Services environment.