Network Operations Technician

As a Junior Network Operations Technician, you will be based on-site at the client’s data centre in Madrid, operating our NearbyOne platform to monitor network infrastructure - including routers, switches, and firewalls from vendors such as Cisco, HPE/Aruba, Palo Alto, and CheckPoint - while executing configuration and diagnostic workflows. You will also serve as the on-site technical contact between the client and the team you will be joining at Nearby Computing, with full training provided along the way., * Operate NearbyOne platform: review network health dashboards, check device status, monitor interface performance metrics and identify anomalies.

• Work through guided workflows to configure, diagnose, and resolve issues in collaboration with the engineering team.
• Keep clear and organized records of every incident you handle.
• Act as the trusted on-site technical contact for the client, staying connected with the remote team of Nearby Computing.
• Build expertise by working hands-on in our production environment.
• Share your insights with the product team, directly shaping how NearbyOne evolves.

At Nearby Computing, we are looking to bring on board a Junior Network Operations Technician with a hands-on approach, strong motivation, and a genuine willingness to learn, to operate our NearbyOne platform on-site at a high-profile Defence-sector client., Your hands-on experience with the platform in a real production environment will be key to driving continuous product improvement. If you have a solid foundation in networking fundamentals and the ability to learn quickly in a demanding environment, this is a strong opportunity to grow within a fast-scaling team, contributing to a strategic engagement with a Defence-sector client and building long-term career growth., * 1-2 years of experience in network operations / IT support (recent graduates with a strong technical foundation are also welcome to apply)

• Solid networking fundamentals: TCP/IP, switching, routing, VLANs, subnetting, basic firewall concepts
• Working knowledge of SNMP and network monitoring
• Basic CLI skills (Cisco IOS or another vendor) via SSH/console
• Fluent/native Spanish; technical reading in English (Spoken level a plus)
• Availability to work 100% on-site in Madrid, * Degree or vocational training (CFGS) in Telecommunications, Networking, or Computer Science.
• Experience with Zabbix, Nagios, PRTG, or Grafana
• Exposure to multi-vendor environments (Juniper, Fortinet, etc.)
• CCNA, JNCIA, or CompTIA Network+ certification
• Prior experience in government or defence environments