Senior/Lead Software Engineer, Developer Productivity (AI Tooling)

As a Lead Member of Technical Staff, you will design, build, and own full-stack product and platform capabilities across desktop applications, backend services, data pipelines, dashboards, and developer-facing integrations. You will help turn fast-moving AI developer productivity ideas into reliable software that thousands of Salesforce engineers can use every day.

What You’ll Actually Be Doing

• Design and ship full-stack features across AI Solutions products, including DevBar, AI metrics, AI attribution, Limits, and related developer intelligence surfaces.
• Build backend APIs, data models, ingestion flows, dashboards, and user experiences that connect AI tool usage to outcomes engineers and leaders can act on.
• Lead technical design for integrations with AI coding tools and internal platforms, turning ambiguous requirements into maintainable, scalable software.
• Own what you build in production by improving observability, reliability, performance, and supportability as part of the software development lifecycle.
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.

The AI Solutions team in Technology & Product builds the products and platforms that help Salesforce engineers use AI coding tools safely, effectively, and measurably. Our work spans DevBar, AI usage telemetry, code attribution, budget governance, developer intelligence, and the integrations that make AI tools easier to adopt at Salesforce scale., * 6+ years of experience designing and building production software, including full-stack applications, backend services, developer tools, or internal platforms.

• Strong programming skills and experience working across frontend, backend, APIs, data stores, and distributed system boundaries.(At least 2 of the following: Java, Python, Rust, C++, Javascript/Typescript)
• Experience taking ambiguous product or platform requirements from design through implementation, testing, rollout, and production ownership.
• Ability to communicate clearly with engineers and partners, make sound technical tradeoffs, and lead complex work across teams.
• A demonstrated, genuine AI-first approach to engineering - using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor) to move faster, build fluency across the stack, and contribute well beyond your core specialty.
• Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
• A related technical degree is required.

Even Better If…

• Experience building developer tools, AI coding tool integrations, internal platforms, telemetry systems, or enterprise desktop applications.
• Familiarity with React, TypeScript, Go, service APIs, event pipelines, analytics systems, or cloud and Kubernetes-based services.
• Experience building self-service experiences, dashboards, plugin systems, command-line tools, or standard integration patterns for engineering teams.
• Interest in AI developer productivity and helping engineering teams adopt AI tools in ways that are measurable, trustworthy, and scalable.

benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce., Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion