Network Tools Engineer - Expert (Government)

AT&T has an opening for a Network Tools Engineer to ensure that network monitoring, management, and diagnostic tools are functioning efficiently to support the overall health and performance of the network, * Configure, upgrade, and patch network monitoring and management tools

• Monitor network performance, analyze traffic patterns, and manage alerts for network anomalies
• Set up and manage alerts for network anomalies, ensuring a timely response
• Maintain an up-to-date inventory of all network hardware and software assets, including routers, switches, servers, firewalls, and licenses.
• Ensure that all changes to the network inventory are accurately recorded and updated in real-time.
• Work closely with network engineers, IT support teams, and other stakeholders to ensure network inventory needs are met.
• Continually monitor and fine-tune performance of Information Systems, conducting analyses of network usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
• Create, update and comply with SOPs and other documentation.

• Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 4 years of work history.
• Strong understanding of network protocols, architecture, and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
• Hands-on experience with network troubleshooting and performance optimization.
• Proficiency with network monitoring and management tools such as OpenText NOM, Nagios, PRTG Network Monitor, Wireshark, etc.
• Proficiency in scripting languages like Python, Bash, or PowerShell for automation and integration with network tools.
• Familiarity with automation tools such as Ansible, Puppet, or Chef.
• Ability to create and maintain comprehensive network documentation, including diagrams, configurations, and policies.
• Relevant certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+

Desired Qualifications:

• Strongly preferred: experience with OpenText’s Network Node Manager/NOM.
• Experience with ServiceNow ITOM
• Excellent problem-solving skills and the ability to diagnose and resolve complex network issues.
• Strong data analysis skills to generate actionable insights from network data.
• Excellent verbal and written communication skills for effective interaction with IT staff and stakeholders.
• Ability to work collaboratively in a team environment and contribute to team goals
• Bachelor’s degree in Computer Science, Information Technology, or a related field

Our Network Tools Engineer - Expert ‘ s earn between $89,200 - $ 183,097 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours: 40