3rd Line Infrastructure Remediation Engineer

As part of our IT Service Delivery function, you’ll take ownership of technical remediation activities, working closely with internal teams and third-party suppliers to identify risks, implement fixes and ensure improvements are effectively embedded

• Delivering infrastructure upgrades, migrations and technology refresh projects
• Reviewing existing environments and identifying opportunities for improvement
• Implementing and optimising Microsoft cloud and on-premise solutions
• Strengthening security controls across server, cloud and identity platforms
• Supporting vulnerability management and remediation activities
• Assisting with identity and access management controls
• Working alongside project teams to deliver technology projects successfully
• Producing technical documentation, implementation plans and operational procedures
• Managing technical risks and collaborating with external technology partners where required.

What You’ll Bring

As part of our IT Service Delivery function, you’ll take ownership of technical remediation activities, working closely with internal teams and third-party suppliers to identify risks, implement fixes and ensure improvements are effectively embedded.

• Windows Server, Active Directory, DNS, DHCP and Group Policy
• Microsoft 365, Entra ID and Intune
• Endpoint management and vulnerability remediation
• Microsoft Defender and security tooling
• Server, application and endpoint patching
• Cisco switching, VLANs and network security technologies
• Infrastructure monitoring and operational support
• ITSM, CMDB and service mapping platforms
• Change control, risk assessment and technical documentation.
• A strong understanding of infrastructure security and vulnerability remediation
• The ability to prioritise threats based on risk and business impact
• Knowledge of CIS Controls, NIST principles and security best practice
• Experience working with suppliers to manage and resolve technical risks
• Confidence producing evidence for governance, audit and risk reviews., If you’re an experienced infrastructure engineer with a passion for security, remediation and making a real impact, we’d love to hear from you.

At Moto, we’re continuing to invest in our technology infrastructure and cyber security capabilities to support our nationwide operations. We’re looking for an experienced 3rd Line Infrastructure Remediation Engineer to join us on a 6-month fixed-term contract and play a key role in delivering hands-on infrastructure and security improvements across our business.

This is a practical, delivery-focused engineering role for someone who enjoys solving complex technical challenges and turning security findings into real-world remediation. You’ll work across infrastructure, applications, networks, endpoints and supplier-managed services, helping to improve security, resilience and operational performance across our estate, Why Moto?

Moto is the UK’s leading motorway services operator, serving millions of customers every year. Behind the scenes, our technology teams play a vital role in keeping our operations running smoothly, securely and efficiently.