Capgemini Invent - Process Transformation Consultant

The Strategy and Transformation consultant supports Capgemini clients to innovate and develop new strategies, services and products. They design and implement new business and operating models and brings to life the organizations of the future. They develop customer insights, organizational knowledge and market perspectives.

As a consultant you’ll help clients improve core enterprise processes using process mining, analytics, and intelligent automation. This is practical transformation: finding what’s broken, quantifying the value, and building a roadmap for improvement - often with GenAI as an accelerant, not a gimmick.

You will

• Document workflows and identify improvement and automation opportunities
• Support process mining and process discovery initiatives (data prep, analysis, insights)
• Build performance reporting (KPIs, dashboards, trend analysis) to quantify impact
• Support automation backlogs and transformation roadmaps tied to business value
• Support workshops and synthesis into clear recommendations
• Track emerging GenAI/automation trends and translate into applicable use cases

You will continue to focus on learning tools, ways of working within a specific industry or expertise. You will work in different roles on different projects across domains to build it skills in a given domain of expertise or industry.

You bring strong AI literacy, including core AI and generative AI concepts, and understand how these capabilities apply to enterprise transformation. You are able to identify and support AI-enabled opportunities that improve business outcomes and delivery effectiveness, and you have experience working in AI-augmented ways of working to enhance research, analysis, and solution development. You collaborate effectively across strategy, technology, data, and design to enable AI-driven solutions, with a solid understanding of responsible AI principles such as ethics, privacy, security, and governance. You demonstrate curiosity and a continuous learning mindset around emerging AI capabilities and their practical application in client environments.

Required Experience

• 2-5 years in process improvement, BPM, automation, or business analysis
• Familiarity with tools like Celonis, UiPath, SAP Signavio (or similar)
• Strong analytical mindset and comfort working with data
• Lean six sigma certification preferred
• Exposure to core enterprise processes (O2C, P2P, AR/AP) is a plus
• Clear communicator; strong collaboration in client environments