Online Learning Data Analyst

The Online Learning Data Analyst serves as the primary owner of data analysis, database management, and programming functions supporting Student Opinionnaire Questionnaires (SOQs), enrollment and adoption reporting, and other operational data needs within the Online Learning division. Working closely with the Director of Online Technologies, the Online Learning Data Analyst designs and maintains the databases, queries, and reporting workflows that support the division’s evaluation and reporting processes. This position is responsible for the full cycle of day-to-day and semester-start operational data tasks, and requires strong programming, data analysis, and documentation skills along with effective communication and customer service.

Essential Duties include:

• Serve as primary owner of the preparation, execution, and reporting of Student Opinionnaire Questionnaires (SOQs) and other course evaluations.
• Design, build, and maintain queries, scripts, and programming solutions that support divisional data analysis, database management, and reporting automation.
• Prepare and analyze data and statistics for minor and major reports related to implementation, adoption, enrollment, and other operational elements as required.
• Identify, track, and document course and faculty assignments and related changes.
• Manage and maintain operational databases supporting the Digital Learning Platform, ensuring data integrity and accuracy.
• Develop and maintain documentation for databases, workflows, processes, and procedures related to primary and secondary job functions.
• Assist with communication and support of faculty, staff, and students related to processes, operations, and dissemination of critical data.
• Assist with CiTL semester start and ongoing operations.
• Assist in testing, documentation, and best use cases for new data tools, software, and processes.
• Provide support for the management and maintenance of data elements within LMS/CMS course sites.
• Serve as backup coverage for Online Support Specialist and Learning Solutions Engineer functions as needed.
• Regular attendance on campus is required for this position.
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Other duties as assigned by the Director of Online Technologies.

Hours/Schedule:

• This position is full-time, working 40 hours per week (2080 hours per year)., 1. * Do you possess a Bachelor’s degree in computer science, information systems, data analytics, or a related field, or the equivalent combination of education and technology experience?
• Yes
• No 2. * Do you meet all other minimum qualifications for this position?
• Yes
• No 3. * Do you meet any of the additional preferred qualifications for this role? (If yes, please list below) (Open Ended Question)

1. • Are you presently legally authorized to work in the United States? + Yes + No
2. • In order for WCC to employ you, would you require WCC to provide a petition or a letter to the Department of Homeland Security unless authorized as a F1 student to work? + Yes + No

Required Documents

Required Documents

1. Resume
2. Cover Letter
3. Unofficial Transcripts 1

Optional Documents

1. Letter of Reference 1
2. Other Documents
3. Unofficial Transcripts 2

• Bachelor’s degree in computer science, information systems, data analytics, or a related field, or equivalent combination of education and technology experience.
• Demonstrated experience with database management, data analysis, and programming or scripting (e.g., SQL, Python, or similar).
• Advanced knowledge and application of Microsoft Office Suite and Google Suite, with emphasis on Excel functionality, formulas, and data integration.
• Strong organization, problem solving and decision-making abilities with capability to work independently or collaboratively in fast-paced environment while prioritizing multiple tasks with varying deadlines.
• Demonstrated ability to clearly articulate instructions, both verbally and written.
• Demonstrated ability to critically think and effectively solve problems.
• Demonstrated ability to learn new skills through guided direction and enhanced through independent practice.
• Exhibits integrity when handling confidential materials and sensitive information.
• Demonstrated ability to constantly re-evaluate and assess processes and practices.
• Demonstrated ability to understand and communicate technical concepts quickly and accurately.
• Demonstrated ability to prioritize, schedule and meet often-competing deadlines with flexibility to meet changing priorities and achieve assigned objectives.
• Proven track record of applied problem-solving ability in a data or database environment.
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology., * Experience with relational databases and SQL in a higher education or similar environment.
• Experience with Banner, Ellucian, Canvas, or other higher education enterprise or learning management systems.
• Familiarity working with multiple file formats, conversions, and asset compression.
• Experience with Internet-based educational technologies and application in higher education.
• Ability to maintain accuracy during extensive periods of repetitive, detail-oriented tasks.
• Enthusiasm towards team and Institutional success.
• Ability to accept and apply constructive criticism.
• Proficiency in efficiencies with high attention to detail.

Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer., * An inclusive, welcoming environment for our students, faculty & staff

• Generous Paid Time Off on top of 12 Paid Holidays
• Affordable & Comprehensive Health, Dental, Life & Vision Insurance
• 4:1 Employer Match for Retirement
• WCC Tuition paid for you AND your dependents
• Tuition reimbursement for colleges outside WCC
• Check our Total Rewards here, Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services.

Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.

Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $68,714-$75,585 Salary Comments: Publicly available compensation information can be found: Here