Network Administrator

• As a Lead Network Administrator, this position will be responsible for helping design, install, and monitor the fail/fix support of the Department of Finance & Administration network.
• Candidates should also have experience in setting up a SharePoint environment.
• Candidate should have managed a network with over 200 end users.
• Candidate will have prior experience with fail/fix network management software and bringing back on-line any servers or peripheral devices. Candidate will also be responsible for maintaining the CISCO Firewall.
• Monitor and repair network outages.
• Implement automated Network Management software.
• Familiarity with advanced system administrator tools and process.
• Maintain the physical and virtual servers in Microsoft environments.
• Maintain Linux based environments.
• Responsible for building and maintain enterprise servers.
• Maintain the file and print capacity.
• Ensures that backups are performed as appropriate.
• Provide Tier 2 Network support.
• Experience with administration using PowerShell
• Ability to understand programs and how they operate
• Communicate accurate and useful status updates.
• Manage and report time spent on all work activities.
• Follow quality standards.
• Ability to work in a team environment.
• Complete assigned tasks.
• Strong communication skills; both written and spoken.
• Familiarity with fundamental networking/distributed computing environment concepts.
• Ability to do minimal debugging and modification of programs.
• Execute the disaster recovery/back up procedures and archiving procedures.
• Manage security for servers.
• Responsible for performance tuning, capacity planning, database administration, and fault management.
• Provide tier two support of the technical infrastructure.
• Coordinating efforts with vendors if tier two support is required.
• Responsible for ensuring high priority issues are resolved in a timely manner.
• Responsible for keeping the environment up and running.
• In many cases is responsible for identifying and reporting hardware problems.
• Capable of writing purchase justifications.
• Understands basic firewall, routing and switching concepts.
• Identify and track issues, risks, and action items.
• Resolve and/or assist in resolving issues.
• Review, prioritize, and research service requests.
• Anticipate and resolve issues specific to the team.
• Determine time estimates and schedule for own work and resolve issues in a timely manner.
• Maintains network performance by performing network monitoring and analysis
• Monitor and investigate security incidents and alerts
• Participate in troubleshooting network outages or performance issues
• Document’s infrastructure, configurations, and support procedures
• Prepares users by designing and conducting training programs
• Monitor and troubleshoot backups and replication
• Provides administration of servers, both physical and virtual, routers, switches, firewalls, phones, software deployment, security updates and patches.
• Assist with managing virtualized server environments
• Monitor cloud services and respond to service issues
• Perform all Tiers of support with the ability to escalate in an efficient manner
• Document network diagrams, software configurations and other equipment
• Perform scheduled policy audits and ensure compliance

PLUS THE FOLLOWING:

• Solid understanding of networking/distributed computing environment concepts.
• Understands principles of routing client/server programming.
• Manage expectations at all levels: customers/end users, executive sponsors.
• Ensure quality standards are followed.
• Understand the business application of technical support and design in an application development environment.
• Work with the various Infrastructure teams and operations provider to identify the strategic direction of systems management activities.
• Understands the design of consistent network-wide file system layouts
• Maintain strong relationships with employees and various tier two and three support groups.
• Develop plans for disaster recovery/ back up and archiving.
• Manage the daily operations of the systems management team to ensure service levels are being met.
• Manage the systems management team’s support issue and backlog.
• Monitor the team’s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
• Act as the first level of escalation for high priority support issues.
• Function as the liaison to the various support groups with whom the systems management team interfaces.
• Develop the technical infrastructure maintenance strategy.
• Manage the system management resources.
• Act as a system’s management expert.
• Analyze, determine, and document requirements in terms of system management needs and implement them.
• Identify, approve, and prioritize team projects.
• Manages a large site or network.
• Recommends policies on system use and services

• Microsoft Server and Windows Operating Systems Required 10 Years
• Cisco Firewalls, Routers and Switches Required 8 Years
• Exchange Server Required 8 Years
• Office 365 Support Required 5 Years
• SharePoint Implementation Required 3 Years
• Azure Administrations\ Required 5 Years
• Design and Conduced Backup and Recovery Required 5 Years
• Network Management Software Required 3 Years
• Linux Required 3 Years
• Powershell Required 5 Years
• MCSE Required