Epic Application Analyst II-Information Systems

The EPIC Application Analyst II facilitates the implementation, optimization, and maintenance of applications related to the electronic health record. The analyst is responsible for the design, build, and troubleshooting related to the application. This role partners with clinical and operational teams across the organization as well as IT teams to ensure modules meet clinical needs, regulatory requirements, and operational goals., + Collaborates closely with clinical and operational teams to gather requirements and translate them into effective system configurations.

• Independently manages routine build maintenance to configure and optimize EHR applications to support clinical workflows related to analyst’s specialty.

• Operates with moderate autonomy, escalating complex issues as needed. May provide training or mentorship to Analyst I team members.

• Guides system testing, validation, and go-live support.

• Identify, troubleshoot, and resolve technical issues within the modules, while evaluating potential impact on integrated applications.

• Track project milestones, address emerging issues, maintain up-to-date progress documentation, and escalate critical concerns to leadership.

• Leads medium-sized application specific projects.

• Ensure compliance with regulatory and institutional policies related to specialty.

• Participate in upgrades, patching, and ongoing optimization efforts.

• Support day-to-day resolution of production issues, maintaining documentation in tracking systems while adhering to escalation and change control procedures.

• Proactively and independently troubleshoot and resolve moderate and critical incidents and requests without direction.

• Utilize reporting tools to assist with optimization efforts and resolve issues.

• Maintain relationships with hospital application vendors to understand current and future features, functionality, and product life cycle.

• Contribute to the development of training materials, quick reference guides, and workflow documentation. Provide training support when required.

• Demonstrate functional knowledge of clinical workflows to inform system design and optimization.

• Leverage broad knowledge of system integration points to work collaboratively across specialties to ensure cohesive workflows between clinical and ancillary modules.

• May be required to work long hours during critical problems and on-call rotation at managers discretion.

• Position may include remote work through manager approval/discretion. Onsite requirements for major events such as workshops, integrated testing, training, and go-live to be determined by the manager.

• Performs other duties as assigned., The Epic Inpatient Orders Analyst supports the implementation, optimization, and maintenance of the Epic Inpatient Orders module. The analyst is responsible for design, build, and troubleshooting related to the application. This role partners with clinical and operational, and IT teams to ensure the module meets clinical needs, regulatory requirements, and operational goals.

Specific Roles

• Collaborate with clinical stakeholders to gather requirements and translate them into effective system configurations.

• Configure and optimize Epic Inpatient Orders module to support functions such as order sets, order panels, and preference lists.

• Oversee clinical decision support tools within the orders module, including rules, alerts, and order set logic.

• Demonstrate knowledge of inpatient workflows to inform system design and optimize clinical practice.

• Leverage broad knowledge of system integration points to work collaboratively across specialties to ensure cohesive workflows between scheduling, lab, radiology, billing, and inpatient/outpatient clinical modules.

Preferred Certifications

• Epic Inpatient Orders Certification

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role. We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

• Bachelor’s degree or equivalent experience in health informatics, healthcare computer science, or related field.

• Two to five years of Epic application support experience.

• Functional understanding of analyst’s specialty workflows.

• Certified in Epic application specialty or willing to obtain certification within 90 days after hiring.

• Excellent communication and interpersonal skills.

• Ability to work effectively with cross-functional clinical and technical teams.

• Adaptability to changing operational and regulatory needs.

• Possesses a strong sense of ownership and accountability of work activities to ensure they are completed in an accurate, efficient, and timely manner.

• Strong critical thinking skills with the ability to gather and analyze information, identify root causes, and prevent issue recurrence.

• Resilient under pressure, with the ability to maintain high performance in challenging or time-sensitive situations.

• Clinical background is a plus.

• Familiarity with regulatory standards impacting specialty is preferred.

• Experience supporting Epic modules preferred.

Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you’ll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay, Union co-workers enjoy:

• Part-time and Full-time schedules

• Comprehensive Benefits

• Paid Time Off starting day one.

• Tuition reimbursement up to $5,250 each year.

• Career Paths

• Success Sharing

• 403b Retirement Employer Match.

• Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant’s age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.